Lithium Announces New Social Customer Suite
Lithium Technologies has recently announced a fully integrated suite that the company claims will turn passionate customers into real business success. Also noted in the news release is that the Lithium Social Customer Suite now offers a set of business solutions tied to specific business objectives in market awareness, commerce, and customer service.
“Lithium Social Customer Suite now offers a set of business solutions tied to specific business objectives in market awareness, commerce, and customer service. This newly combined suite incorporates the social media monitoring capabilities the company acquired via Scout Labs in May 2010 and includes powerful new capabilities for identifying and motivating customer experts. The result for clients is one technology platform to engage social customers, observe their activity and behavior, take action, and understand the results.”
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