Many Web entrepreneurs forget that e-commerce isn’t merely a case of setting up an online store and then waiting for sales to roll in. Instead, there’s a good deal of old-fashioned contact-making, customer support, and partnerships that enter into the…
In the push to mobilize business information, a plethora of vendors have come forward saying they can give workers mobile access to the home database. Of course, the big database players also are vying for a piece of that pie,…
What do consumers want on their cell phones? For those still fishing for an m-commerce angle, the latest answer may come as a surprise. Wireless retailer LetsTalk.com asked more than 1,000 people what they felt was the “most important feature”…
Analysts and vendors agree: the time may finally be right for mobile CRM. One of the paradoxes of Customer Relationship Management technology, or CRM, is that its use makes the most sense in a mobile environment – but until recently…
Analysts and vendors agree: the time may finally be right for mobile CRM. One of the paradoxes of Customer Relationship Management technology, or CRM, is that its use makes the most sense in a mobile environment – but until recently…