Please join us: Wednesday, May 20 at 10 AM PST. This event is sponsored by Progress. Business Rules Management software (BRMS) helps organizations create the adaptive and reusable business rule flows that help them stay current with ever-changing market…
Rootstock Software, a provider of cloud manufacturing and supply chain applications, has teamed with FinancialForce.com, a company that creates applications on Salesforce.com’s Force.com platform, to deliver an end-to end supply chain and accounting solution for Salesforce customers including Astrum Solar,…
Lead Liaison has recently announced availability of its on-demand real-time lead generation and marketing automation offering. As mentioned in this news release, the company’s real-time lead scoring and sales force automation system bridges marketing and sales teams together while enhancing…
Business management software provider, Sage, has announced its new business management platform. According to this report on CBR, the new platform integrates CRM, business intelligence and financial management software. “The company said that its Sage 200 2010 produces one joined-up…
Offering small businesses marquis sales tools and upgraded contact management capabilities to leverage pipeline opportunities in real time, Maximizer Software has announced the availability of Maximizer CRM 11 Team Edition and an enhanced CRM 11 Entrepreneur Edition. According to the…
Scribe Software, a leading data integration and migration solution provider of Microsoft Dynamics CRM and Salesforce.com has announced the release of Scribe Insight version 7.0. According to the company in its news release on PR Web, Insight 7.0 is a…
Acxiom Corporation has announced a new partnership with Return Path. Under the partnership, the company will integrate Return Path’s advanced email deliverability tools into the Acxiom Impact-X Email solution suite. According to the recent press release, Acxiom will work closely…
Netezza Corporation has announced the second wave of the Netezza TwinFin data warehouse appliances at their Enzee Universe annual user conference. According to the company’s news release, the appliance will be available in the third quarter of this year, and…
VirtuOz has recently announced the latest version of its virtual agent solution, VirtuOz Rapid Adapt. The new release provides an adaptive virtual agent system that continually learns and improves with every customer interaction. According to the company in its product…
One of the unique benefits — not yet fully realized — of the emerging cloud computing trend is the ability of smart cloud vendors to capture valuable user data and put it to good use on behalf of their customers.…
Sage North America has recently announced general availability of SageCRM v7.0. According to the company in its news release, the latest version of SageCRM introduces an interactive dashboard and new user navigation to help users better manage customer-focused activities and…
Kogent Corporation has announced its acquisition of Business Intelligence Technology Advisors, Inc., and as a result form the first North American firm dedicated exclusively to providing industry-specific business intelligence (BI), data warehousing (DW) and Analytics solutions. “BI is a particularly…
IBM has announced a definitive agreement to acquire Coremetrics, a leader in web analytics software. According to this news release on PR Newswire, the acquisition will expand IBM’s business analytics capabilities by enabling organizations to use a cloud-based delivery model.…
Shadow Technology has announced new pricing for its call management software, Call-Shadow. The reduced price offers a new end user price of $1,916, including 12 months support on the 5 Channel User License. As mentioned in this Call Center Clinic…
TeleTech has announced the addition of three new solutions to its revenue generation product suite. The new product offerings, as mentioned in this company press release, respond to the need for sales coverage and revenue growth within the public sector…
Find New Customers has launched a new service called the Marketing Automation Acceleration Package. According to the company in this SMR news release, the service provides frustrated marketing automation software customers with a fast and cost effective approach to getting…
When you use remarketing tactics, you are targeting only previous visitors of your site who did not make a desired action, usually a purchase. This type of conversion marketing is all about the website visitor who abandons his cart and…
Offering a loyalty or rewards program to customers can help your ecommerce business acquire, engage and retain customers. More importantly, the back-end management of a loyalty program allows you to discover who a customer is, and to track and build…
Pentaho Corporation has announced its secure, flexible On-Demand BI Suite Subscription offers customer complete control over how the solution is deployed and managed; by Pentaho, by the customer, or by both. As noted in the company’s news release, Pentaho is…
NetSuite has announced the launch of a ‘special edition’ of its cloud-based ERP, CRM and e-commerce suite. As noted in this report on Information week, the new edition offers engineering, production and inventory-control functionality designed specifically for manufacturers. “With more…
Panorama Software has announced the release of NovaView 6.2, the newest iteration of its flagship suite of web-enabled business intelligence (BI) applications. In its news release, the company says that along with its other improvements, NovaView 6.2 offers native connectivity…
Redi-Data, Inc. has announced its business segmentation tool, Redi-Analytics B2B, a service provided through a partnership with AnalyticsIQ, provides business data segmenting and targeting scores focused on small businesses that are normally not covered by traditional compilers. In the company’s…
ByAllAccounts, Inc., and Ebix CRM have announced a new partnership that will bring new functionality to Ebix CRM customers in the the insurance and financial services industry. As stated in this Market Wire press release, the two companies will collaborate…
Enterprise data governance solution provider, Kalido, says the company has made upgrades to its Kalido Information Engine and Kalido Master Data Management that will improve customer productivity and offer more robust data matching capabilities than previously available. As mentioned in…
Oracle has announced support of R, the open-source language for statistical analysis. As mentioned in this PC World article, R Interface support is available as a user interface for Oracle’s Data Mining software that is aimed at the many statisticians…
Astute Solutions has recently announced RealDialog 3.0, the company’s knowledge management and e-service solution. According to the company’s press release, RealDialog 3.0 helps to deliver positive customer experiences across multiple communication channels including Web, contact center, social media and mobile…
IBM’s Insurance Industry Framework offering is designed to help insurance carriers boost client service, increase agility, optimize business efficiency, and better manage risk. According to this IBM press release, the packaged software also offers advanced analytics and process optimization and…
CSC has announced its Insurance Optics Business Analytics software now includes additional industry-specific analytical tools for business intelligence (BI) solutions in the insurance, annuity and self-insurance markets. As mentioned in the company’s news release, Insurance Optics family of business intelligence…
Through the acquisition of privately held NutshellMail, Constant Contact says the company now provides a tool for small organizations to monitor and engage with social networks right from their email inbox. According to the company’s news release, NutshellMail is a…
DynamicsExchange (DE) is an independent free community support collaborative for the Microsoft Dynamics CRM / xRM platform. With the launch of the Partner Portal, DynamicsExchange lets Microsoft CRM resellers and developers get free leads while they expose their products and…
Business Intelligence (BI) technology is changing rapidly and so are business conditions in general, which means companies often find themselves scrambling to keep up with users’ demands for new reports or types of analysis. This Datamation article outlines key strategies…
Autologica has announced NL Manager, its new email marketing tool designed for vehicle dealerships. According to Autologica, auto dealers have multiple and varied opportunities to take advantage of email marketing, as they manage a large database of existing and potential…
Sage North America has announced availability of its new Sage SalesLogix Cloud CRM deployment offering, built upon the Amazon Elastic Compute Cloud (EC2) infrastructure. According to the company in this news release, current on-premises Sage SalesLogix customers who wish to…
HP has recently announced a new suite of business intelligence (BI) services in support of environments running the SAP NetWeaver Business Warehouse (SAP NetWeaver BW) component. In its news release HP said the services help clients reduce their hardware footprint…
Pilot Group has updated its PG Newsletter Software to a new version. The software includes everything for designing HTML and text based newsletters, delivering personalized emails to your target audiences. The company’s news release on Open Press states that the…
Knouen Technologies has announced the availability of Knouen OfficeSync 3.0 for Siebel CRM, providing customers with the ability to supplement structured customer and sales data in Siebel, with information from social networking sites and third-party B2B data sources. According to…
StayinFront, Inc., has announced an all new version of its flagship product, StayinFront CRM 12. The product offers built-in analytics, user-defined Configurable Key Performance Indicators (KPIs), and seamless integration with Microsoft Outlook. As mentioned in the company’s news release statement,…
Connectiva Systems Inc., has announced it has launched a new solution offering for customer experience management (CEM), based on assets acquired from Olista Corp, a Delaware corporation. According to the company’s product release statement, Connectiva will be forming a new…
MicroStrategy has announced MicroStrategy 9 Release 2, the latest version of the company’s business intelligence (BI) platform. As noted in the company’s product release statement, this release builds on the new products and major platform enhancements of the MicroStrategy 9…
Business process automation provider, Kofax, has announced a new version of its enterprise application, Kofax Front Office Server 3.0. The application is designed to allows users to capture forms and documents at points of origin for accelerated processing through Kofax…
NetSuite Inc. has formed a new partnership with IBM to further connect and integrate their respective cloud solutions. As mentioned in this news release, the partnership is focused on IBM’s recent acquisition of Cast Iron Systems. With NetSuite OneWorld and…
Siemens Enterprise Communications has announced that version 8 of its contact center application, OpenScape Contact Center V8, has been optimized for virtualized environments in the data center. The update lets customers run the software on their VMware data center infrastructure,…
CSS Corp., has announced the availability of the CSS EDGE Portal, an integrated knowledge management platform based on collaborative social media workflows for optimizing enterprise support and services delivery. Using open source components to handle specific enterprise workflows, the company…
Utopy, Inc., has announced two new products that leverage the insights from Speech Analytics to increase customer satisfaction and retention rates. According the the company's the n product release statement, UTOPY Customer Satisfaction is designed to predict customer satisfaction levels…
Business Intelligence software can play a vital role in helping IT and knowledge workers get a handle on increasingly huge warehouses of customer data and other information. According to this report on Datamation, current BI systems may not be enough…
Tealeaf has announced new features to deliver successful online customer experiences in Tealeaf 8, its customer behavior analysis suite. In the company’s product release statement, the company said one new feature in Tealeaf 8 leverages algorithmic discovery to automatically surface…
InQuira has recently launched a new ‘knowledge-powered’ sales enablement application that the company says will integrate directly into the desktops of the most widely used CRM and sales force automation software suites—specifically Oracle and Salesforce.com. In its product release statement,…
Lawson Software has announced the second phase of its Lawson Cloud Services for enterprise software. According to the company’s product release statement, the new service, Lawson Internal Cloud Services, will bring the benefits of virtualization and cloud computing to customers…
At Convergence 2010 Microsoft demonstrated how the company is delivering on its vision of the Dynamic Business by providing customer-driven advancements across Microsoft Dynamics CRM and ERP applications. As noted in the Microsoft press release on PR Newswire, the May…
Avanade’s new CRM for Insurance Industry solution, available both on-premise or as a cloud-based solution, consolidates information from multiple systems into Microsoft Outlook or a Web browser. According to the company’s product release statement, CRM for Insurance Industry provides companies…