Oracle’s 11i E-Business Suite has taken awhile to gel with prospective customers but it’s finally starting to gain popularity. There are many reasons for the suite’s slow adoption rate: When 11i, Oracle’s first major Web application suite, hit the market…
With customer acquisition costs on the rise, online retailers who want to survive will need to be resourceful. According to research/analysis firm IDC the cost of acquiring a customer on the Web is on the rise and will reach $122…
With the CRM market rapidly burgeoning many companies are implementing large and costly CRM packages – some, however, are finding that it’s better to start small. The market for CRM is estimated to reach $20.4 billion this year alone and…