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Sean Michael

Sean Michael is a writer who focuses on innovation and how science and technology intersect with industry, technology Wordpress, VMware Salesforce, And Application tech. TechCrunch Europas shortlisted her for the best tech journalist award. She enjoys finding stories that open people's eyes. She graduated from the University of California.

Oracle Earnings Grow; Ellison Blasts SAP

Though some observers had worried Oracle was in trouble after some disappointing second quarter results, Oracle stormed back in the third quarter to prove its naysayers wrong. Oracle reported its third quarter fiscal 2012 financial results late Tuesday, reporting revenues…

SAP Under Attack at Black Hat

How secure is SAP (NYSE: SAP)? That’s a question that security researcher Alexander Polyakov set out to answer during a session at the Black Hat security conference last week. Polyakov is the CTO of security firm ERPscan, with a specific…

Red Hat, SAP Partner in Joint Support Deal

Red Hat and SAP are teaming up with new integrated support for SAP customers running Red Hat Enterprise Linux (RHEL). The new support system will help streamline how customers are supported by way of an integrated trouble ticket system. The…

Oracle Grows Its Apps Business

Oracle (NASDAQ: ORCL) keeps on getting bigger. The enterprise applications and database giant last night reported third-quarter 2011 revenues of $8.8 billion, a 37 percent year-over-year increase. Net income was $2.2 billion, a 78 percent year-over-year gain. Earnings per share…

SugarCRM 5 Pulling Against Closed Source CRM

The multi-billion-dollar market for CRM software is hotly contested by closed source vendors like SAP, Oracle and Salesforce.com among others, all of whom spend tens of millions of dollars marketing their wares. Can open source compete? John Roberts, CEO of…

John Roberts, CEO, SugarCRM

John Roberts is a man on a mission to change the CRM industry. As the founder and CEO of open source startup SugarCRM, Roberts is competing in an industry with strongly entrenched and well-financed competitors. Roberts officially launched SugarCRM in…

Sugar 4.5 Gets ‘AJAXed’

Article courtesy of Internetnews.com. With the 4.5 release of its open source CRM package, SugarCRM is capitalizing on its growing popularity in the space, with downloads doubling from 400,000 to 800,000 in six months and a Microsoft partnership highlighting its…

SugarCRM Sweetens Open Source CRM

SugarCRM 4.0 is set to debut this week with new features in the commercial open source CRM enhanced workflow, reporting and marketing automation software. The latest version is the seventh major release since SugarCRM started back in April 2004 in…

SugarCRM Upgrades Core Suite

Open source CRM vendor SugarCRM hopes its new offering, which comes in professional and open source flavors, is even sweeter than its predecessors. Sugar Open Source Edition 2.5 expands the CRM interface to include Web portal tools, according to the…

Build, Publish and Analyze Your Own Online Surveys

Surveys have always played a critical role in developing marketing strategy and measuring user/customer response. However, creating, managing and delivering surveys hasn’t always been easy or cost effective. The latest tool from the WebSurveyor Corporation, the self-titled WebSurveyor 5.0 hopes…

VeriSign Accelerates DNS

Verisign has launched its new name server initiative, a move designed to improve the speed with which .com and .net DNS zone files are updated. VeriSign Naming and Directory Services (VNDS) promises to update the core 13 .com and .net…

SMBs Poised to Spend on CRM

Customer relationship management software and sales force automation are favored ticket items with small and medium-sized businesses, according to a report from AMI-Partners. The firm’s study of the 2003 U.S. Enterprise Software Market found that small and medium sized businesses…

PeopleSoft Upgrades Key Product Lines

In a show of force and determinism, PeopleSoft made a barrage of announcements at its Las Vegas Leadership Summit, touching on virtually all aspects of its business. For starters, the company launched the latest version of PeopleSoft Enterprise CRM versions…

ERP Vendors Debate Customer Loyalties

A handful of large and mid-tier software vendors are rumbling about what customers really want as the enterprise resource planning (ERP) sector continues to define itself. The marketplace, which includes collaborative suits such as Customer Resource Management (CRM), Human Resource…

Geotargeting: Why It Matters to Marketers

It’s 9 a.m. Do you know where your users are? For increasingly more marketers, that’s not such a crazy question. As the Web becomes more measurable and we target our audiences more directly via psychographics, demographics, dayparts, and measures, knowing…