Zendesk Partners With SugarCRM for Help Desk Integration
Web-based help desk software provide, Zendesk, has announced a new integration with SugarCRM. As noted in this Market…
CRM
ZoomInfo Connects to Outlook for Contacts
ZoomInfo Community Edition now pulls information from the address book and from the signature lines and headers of…
Social CRM Dominates Gartner 360 CRM Conference
Social CRM was by far the most dominant topic at the Gartner 360 CRM Conference in Los Angeles…
CDC Software Launches Pivotal Sales Force Automation
Enterprise software provider, CDC Software Corporation (NASDAQ: CDCS), has just announced availability of Pivotal Sales Force Automation. The…
Salesforce.com, Intuit Integrate QuickBooks to CRM
Salesforce (NYSE: CRM) and Intuit plan to integrate their respective CRM (customer relationship management) and QuickBooks accounting applications.…
Pre-Market Trading News For Salesforce.Com (NYSE:CRM)
As noted in this pre-market movers report on International Business Time, companies whose shares are moving in pre-market…
CRM, Data Quality and the Cloud
With most data, you expect a unique key and an unambiguous match. But what do you do when…
NTractive Elements CRM Available on Mac App Store
Elements CRM has brought the updated Elements v3.1 edition to the Mac App Store. As noted in this…
The Untapped Small Business CRM Market
When it comes to a small business service breakdown or a failure in marketing, CRM is not usually…
CRM Software to Put Junxure In The Cloud
CRM Software says its customer relationship management (CRM) product, Junxure, will have a cloud-based version of its software…
Avoiding CRM User Identity Mishaps
Too often CRM data that’s about your users (employees who log in and manipulate data every day) is…
Potential Salesforce.com (CRM) Trade Targets
Market Intelligence Center is reporting a potential Salesforce (NYSE: CRM) trade target at 49.35% return. As noted in…
Social Business Intelligence – What Is It, and Do You Need It?
Social business intelligence is a convergence of several trends: It’s business intelligence plus knowledge management, plus social networking…
Meritus Offers Sage SalesLogix Mobile App
Meritus Business Solutions is now offering the new SalesLogix Mobile application for SalesLogix CRM customers. As noted in…
Verizon and SAP America Deliver SAP CRM
In a press release Verizon (NYSE, NASDAQ:VZ) and SAP America SAP (NYSE: SAP) announced they will jointly deliver…
Top Ten Mobile CRM Apps
Customer relationship management (CRM) is a hot software market, according to Gartner. Global CRM spending hit $23.2 billion…
StayinFront Announces Mobile CRM for Life Sciences
StayinFront has announced the launch of StayinFront TouchRx, a new mobile customer relationship management (CRM) solution for the…
MyBusiness CRM Syncs with Google Apps
MyBusiness CRM has released its new Google Apps synchronization feature. According to the company, this new tool enriches…
SalesLogix Offers Strong Analytics and Opportunity Management
This product review on CRM Buyer claims that SalesLogix is favored by CRM process owners such as managers…
Higher Gear Announces New Automotive CRM Module
The Higher Gear Group has released its latest tool designed to simplify the sales process. As noted by…
Six Ways Business Intelligence Software Can Help Your Business
In an effort to pin down specific ways business intelligence software can help businesses work smarter, we recently…
Salesforce.com CEO Has a Front-Office Vision
A software company needs to balance its offering — if the focus is on back-office financials the company…
SAP Plans In-Memory Applications for Sales and Marketing
SAP (NYSE: SAP) plans to launch five in-memory applications over the next year, including one aimed at sales…
SugarCRM Details Its SugarCon 2011 Agenda
Customer relationship management (CRM) company, SugarCRM, has announced the keynote speakers, sponsors and agenda for its open business…
CRM Gadget 2 Go Allows Mobile Signing Of Documents
CRM Gadget 2 Go says that the process of getting a legally binding signature on sales or service…
Microsoft Announces Dynamics CRM Telecommunications Industry Partners
Microsoft Corp. (Nasdaq: MSFT) has recently announced its growing ecosystem of independent software vendors (ISV) and systems integrator…
Salesforce.com CRM Spring 11 Release Reviewed
Salesforce.com (NYSE: CRM) built a thriving business by being early to the online CRM (customer relationship management) market.…
Mobile CRM Review: Sugar Mobile for iPhone
Mobile devices such as Apple’s iPad and iPhone continue to gain ground in enterprises, meeting a growing need…
Microsoft Chases the Indian CRM Market
Microsoft (NASDAQ: MSFT) launched Dynamics CRM Online, the cloud version of Microsoft’s Dynamics CRM 2011, recently, and caught…
Jaspersoft, Revolution Partner on BI and Predictive Analytics
Revolution Analytics, commercial provider of software and support for the popular R statistics language, has announced a technology…
Sage to Launch New E-Marketing Tool
Sage is set to launch CRM v7.1 saying the product will include social media integration and mobile access…
SAP Takes on Salesforce CRM and Chatter
SAP (NYSE: SAP) is launching a new online CRM and collaboration solution similar to Salesforce.com’s (NYSE: CRM) CRM…
Will CRM Providers Offer Salesforce.com-like Chatter?
Salesforce (NYSE: CRM) Chatter realizes the original premise of CRM — it represents a completely integrated view of…
How Mobile CRM Changes the Game Plan for Brands
Faster than any other technology in the last decade, mobile is changing the game for brands. This MediaPost…
Judge Says No to Former Microsoft Exec Taking Salesforce Job
A Washington state judge has extended an order prohibiting a former Microsoft (NSDQ:MSFT) executive from taking a job…
Will Google Enter the CRM Market?
Google has emerged as an enterprise apps contender with success largely with SMBs and early cloud adopters. As…
CRM Software Spending to Show Largest Increase
A recent Gartner survey Shows that customer relationship management (CRM) software is expected to see the largest increase…
Microsoft Announces New Resources for Dynamics
Microsoft Corp.(Nasdaq: MSFT) has recently announced new resources to help improve productivity and save Microsoft Dynamics enterprise resource…
Salesforce.com Beats the Street, Takes Shots at Microsoft CRM
Salesforce.com (NYSE: CRM) posted better than expected quarterly results late today, sending the company’s shares 8 percent higher…
A Look at CRM Communication Channels
Communication is the key to the success of customer relationship management and, according to CRM Buyer, it lays…
Electronic Customer Relationship Management Analytics
Following an in-depth look at the significant role of data integration in electronic customer relationship management (e-CRM) analytics,…
Leveraging Social Data for CRM
Online user generated content has created an explosion of big data along with big opportunities and problems for…
Can Microsoft Overtake Oracle and Salesforce in CRM?
Microsoft (NASDAQ: MSFT) is finally a serious contender in the CRM space, thanks to its mid-January launch of…
Common CRM Obstacles
One of the misconceptions that has bedeviled CRM has been the idea that it is simply a technology…
Microsoft Dynamics CRM 2011 Ready for On-premise or Hosting
A month after Microsoft released Dynamics CRM 2011 Online for its own cloud services environments, Microsoft announced it…
Microsoft Claims Ex-Manager Stole CRM Cloud Computing Plans
In a Washington State Superior Court, Microsoft (NASDAQ: MSFT) has accused a Salesforce (NYSE: CRM) recruit of stealing…
Salesforce.com Needs Bigger Cloud Computing Presence
Cloud computing presents a long-term opportunity for Salesforce (NYSE: CRM) as IT departments leverage cloud-based software instead of…
Open-Xchange Partners For Salesforce Email Integration
Open-source collaboration solutions provider Open-Xchange and RAE Internet have recently partnered to integrate Open-Xchange email with Salesforce (NYSE:…
CompanionLink Offers Support for Highrise CRM
CompanionLink Software is now supporting Highrise web-based CRM manager from 37signals. The compatibility with CompanionLink provides a direct…
MetraNet Billing Available for Microsoft Dynamics CRM 2011
MetraTech has announced an integration initiative with Microsoft Dynamics CRM 2011. As noted by the company in this…