Know Your Sales Prospects
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CRM
Surado Adds Project Management to Online CRM
Surado Solutions has announced that Surado CRM Online Professional Edition will now include project management features as a…
CRM Vendors Offer Support for Social Customer Relationship Management
Increased use of social network sites is driving force behind social marketing and development of CRM software solutions.…
13 CRM Solutions on Google Apps Marketplace
A recent Google Enterprise Blog post, 13 different installable CRM apps in the Marketplace that can integrate with…
CoreTrac Offers Sales Force Software for Financial Institutions
CoreTrac has recently introduced CoreTrac Link, a scaled-down sales force automation solution for the operational workflows of community…
Tips for Building CRM Sytems
According to this CIO report there is nothing wrong with deploying a light set of features sooner, so…
Pravega Announces Free Integrated CRM and Email Marketing Product
The first free integrated CRM and e-mail marketing product for small and medium-sized businesses (SMBs) has been introduced…
Enterprise Application Services Are Growing Fast
Enterprise application software as a service (SaaS) is growing fast, according to Gartner, and customer relationship management (CRM)…
Facebook Picks Salesforce.com for Cloud CRM
Salesforce.com (NYSE: CRM) has landed a big customer for its cloud-based customer relationship management (CRM) service. Facebook, the…
SugarCRM Announces Open Source Testing Tools at OSCON 2010
SugarCRM announced at the O’Reilly Open Source Conference (OSCON), the company’s plans to release several functional and performance…
Ecommerce Techwave Offers Saleforce CRM Free Shopping Cart
Ecommerce Techwave is offering a fully integrative web-based Salesforce CRM service with its announcement of a customizable free…
Navatar Announces Free Cloud CRM for Financial Services
In this Market Watch news release, Navatar Group says it is providing free CRM for eight months, to…
Bantam Live Offers Social CRM App on Google Apps Marketplace
Bantam Live has announced it has added its Social CRM app to the Google Apps Marketplace. Using single…
Top 10 Tips for Using Social Media to Improve CRM
These days, if you really want to know what your customers are thinking (and where they are shopping),…
Study Finds Consumers Engage Brands on Facebook, Twitter
A new study that has been released by ExactTarget finds nearly 40 percent of consumers turning to Facebook…
CRM Trends: Enterprise Apps Go Mobile
Extending applications such as e-mail to smartphones has become commonplace, now, the next wave of enterprise applications, Customer…
UBS Sees Salesforce.com Releasing a Killer App, Upgrades to Buy
As reported on Smart Trend, UBS issued a note to clients upgrading shares of Salesforce.com (NYSE:CRM) to Buy…
Worldleaders Announces New Sales Force Automation System
Worldleaders has recently introduced its next generation Sales Force Automation (SFA) system that has been specifically designed for…
How to Choose CRM Software for Your Business
If your customer list has outgrown your Rolodex, then there is business software that will help you. This…
FirstRain Announces FirstRain Snapshot for Salesforce.com CRM
FirstRain has recently announced the availability of the FirstRain snapshot, a free application for the Salesforce CRM platform…
Tips for Understanding CRM Vendor Proposals
If a significant CRM system project is on your agenda in this new fiscal year, this Network World…
Using Sales Analytic Tools for Accurate Forecasting
Companies using sales analytics/forecasting tools show consistently higher levels of performance, according to a new research study. ‘Sales…
SugarCRM 6 Debuts with Open Source and Commercial Features
After four months of beta availability and testing, SugarCRM today officially announced the general availability of its Sugar…
Ciboodle Launches New social CRM Product
Sword Ciboodle has launched a new social CRM product, Ciboodle Crowd, which enables organizations to create an online…
Microsoft Dynamics CRM 2011 Beta Coming in September
Microsoft (NASDAQ: MSFT) announced today that the next version of its customer relationship management (CRM) solution will be…
TenDigits Expands Mobile CRM for Microsoft Dynamics
TenDigits Software has recently announced the release of MobileAccess 4.7. Originally designed for smartphones, MobileAccess 4.7 can now…
Gartner Report: Magic Quadrant for Social CRM Report
Last week Gartner unveiled the ‘Magic Quadrant for Social CRM’ report. The report is a collaborative effort by…
Initiatives to Drive Successful CRM Solutions
1to1 Media and Gartner have recently partnered to spotlight companies that launch strategies that aim to build customer…
Plan Your CRM Transformation in 6 Steps
According to this article on CRM Buyer, a CRM transformation needs to be linked to overall IT strategy…
Plan a Sales Management Process Before CRM Projects
With the global recession lifting and recovery underway in some parts of the economy, organizations are taking a…
AdvancedEMedia Adds CRM, Email Marketing to WebJaguar
AdvancedEMedia says the company continues to leverage its SaaS and Cloud Computing model by adding new features to…
Microsoft Announces Rotman Programs Centre for CRM Excellence
Microsoft Canada Inc. and The University of Toronto’s Rotman School of Management have jointly announced the creation of…
The Gap Glitches Show Need for Connecting IT and CRM
Incorrect customer transaction data and information sharing limitations between online and local stores at clothing retailer, the Gap,…
Orbitz Hires Orton Citing CRM Experience
Online travel company, Orbitz Worldwide, has scooped up Chris Orton, former senior director of Internet marketing at eBay,…
Microsoft, Salesforce Battle in CRM Cloud Space
In June, Salesforce claimed that Microsoft violated five Salesforce.com patents with its Windows Server AppFabric for installing and…
Lead Liaison Introduces New Lead Generation Solution
Lead Liaison has recently announced availability of its on-demand real-time lead generation and marketing automation offering. As mentioned…
Aplicor Launches User Experience Early Adopter Program
Aplicor recently announced the pilot phase of its collaborative Early Adopter Community program. According to this TMCnet story,…
Gartner Highlights the Past, Present and Future of CRM
Gartner analyst, Ed Thompson, recently laid out an expansive view of CRM’s past, present and future with a…
Scribe Launches Scribe Insight 7.0 Software
Scribe Software, a leading data integration and migration solution provider of Microsoft Dynamics CRM and Salesforce.com has announced…
CRM Choices From Proprietary to Open-Source
There are lots of CRM choices available, ranging from very expensive to cheap, proprietary to open source, traditional…
Microsoft and Salesforce.com Duel Over Patents
Microsoft and Salesforce.com are dueling in US courts, with each accusing the other of violating its patented technology.…
Salesforce Suit Clouds Microsoft’s Patent Attack
It seems a bit like Mad magazine’s Spy vs. Spy with each trying to cleverly sabotage the other,…
Intelestream Offers CRM Application Free Trial
Intelestream, Inc., has announced a 30-day free trial of intelecrm, the company’s on demand CRM solution for small…
CDC Launches Social CRM 6.0
CDC Software Corporation has recently announced availability of CDC Pivotal Social CRM 6.0, the company’s new application that…
Salesforce.com Launches Chatter
Salesforce.com has officially launched Chatter, its loud-based enterprise social collaboration platform. As reported in this article on My…
Sage CRM v7.0 Now Available For SMBs
Sage North America has recently announced general availability of SageCRM v7.0. According to the company in its news…
Sage CRM v7.0 Now Available For SMBs
Sage North America has recently announced general availability of SageCRM v7.0. According to the company in its news…
Online CRM Leader Launches Chatter Social Networking for Its Cloud Services
SAN JOSE, Calif. — Microsoft made Marc Benioff’s day. The first day of Salesforce.com’s Cloudforce user conference —…
SAP Could Lose More CRM Software Market Share
Trefis price estimate is that CRM software constitutes 15 percent of SAP’s stock. According to this Trefis report,…
PBworks Announces Collaborative CRM
PBworks has recently launched PBworks Customer Relationship Edition, a solution designed to extend CRM solutions such as Salesforce.com…