Callidus Automates Sales Performance
Callidus’ sales performance management (SPM) helps to identify the changes required in business strategies and equips companies with…
CRM
The Customer Experience Equation
There is no doubt that customer relationship management (CRM) plays a critical role in defining customer relationships, but…
MTSI Offers CRM OnDemand for Hi-Tech Companies
MTSI has announced the launch of CRM OnDEMAND Accelerate, the company’s new customer relationship management (CRM) solution that…
New CRM and Sales Automation Software Market Analysis
Companiesandmarkets.com is offering a new market report that discusses growth, segmentation, and other controls in the CRM and…
EDS Settles Botched CRM Project Lawsuit
British Sky Broadcasting Group says it has settled with EDS. According to this report on Computer World, a…
Ecommerce Customer Loyalty Programs for SMBs
Offering a loyalty or rewards program to customers can help your ecommerce business acquire, engage and retain customers.…
Choosing Between CRM Cloud, On-Premise, or Hybrid Solutions
While it may seem as if your competitors have already jumped on the Cloud-based CRM bandwagon, many are…
Top 10 Reasons to Consider Open Source CRM
While open source CRM solutions have been around for many years, some businesses are hesitant to try them…
Free and Open-Source CRM Software
If you are looking for customer relationship management (CRM) applications, this report on Tech Source offers details on…
NetSuite Launches Cloud CRM, ERP Manufacturing Edition
NetSuite has announced the launch of a ‘special edition’ of its cloud-based ERP, CRM and e-commerce suite. As…
Niche Cloud Computing for Enterprise CRM Management
Cloud computing lets businesses to cut back on hardware and space by having their software hosted in remote…
Inbound Sales Offers Automated Lead Generation
Inbound Sales Network has announced its new partnership with Colorado-based Net-Results Marketing Automation. The partnership will automate the…
Customer Relationship Management: Do You Know Your Customer?
The first rule of business is ‘know your customer.’ So, how do you do that? The obvious answer…
Astute Releases CRM ePowerCenter 8.0
Astute Solutions has announced the release of ePowerCenter 8.0, its customer relationship management (CRM) solution for consumer-focused contact…
Pareto Platform Offers CRM for Financial Services
Pareto Platform has announced its CRM solution, designed exclusively for financial advisors. As reported on Investment Executive, the…
ByAllAccounts Partners With Ebix CRM
ByAllAccounts, Inc., and Ebix CRM have announced a new partnership that will bring new functionality to Ebix CRM…
ZeOmega’s Jiva Offers CRM Integration
ZeOmega has announced that its integrated care management platform, Jiva, now includes core Customer Relationship Management (CRM) functions.…
Netkiller Syncs with Salesforce CRM for IT Asset Management
Netkiller has announced that it is in sync with Salesforce’s Appexchange to accommodate Salesforce CRM users, providing familiar…
KISSS Methodology Offers Best CRM Success
The most basic of CRM projects can suffer unless you deliver incrementally. This It World report suggests that…
InfoGrow Links Dynamics CRM to Constant Contact
The InfoGrow Corporation has announced CRM2Emails, an e-marketing service that is designed to keep your loyal customers and…
Masterware Offers Free Version of Billing Master CRM Software
Masterware Corporation has announced an updated version of its Billing Master CRM software. In the company’s news release…
Does CRM Certification Matter?
While not everyone on your team has to be certified, this Computer World article recommends that at least…
CRM Text, iPost Partner on Integrated Email, Mobile Marketing
CRM Text says it is partnering with iPost to offer digital marketers a unified email and mobile marketing…
Results CRM Approved for QuickBooks Integration
Results Software said that the company recently submitted their Results CRM system, with its bi-directional QuickBooks Integration, to…
The Unique Challenges of CRM Systems
CRM systems are harder to get right, but are highly effective when they are done right. According to…
Microsoft CRM Community Offers Free Leads and Marketing Support
DynamicsExchange (DE) is an independent free community support collaborative for the Microsoft Dynamics CRM / xRM platform. With…
Optify Lead-Generation Integrates Salesforce CRM
Optify has announced that its lead generation software includes the launch of a CRM tool — Salesforce CRM.…
Is it Time For Social CRM?
Much of the effectiveness of social CRM is hidden, making it difficult to know when your organization should…
Autologica Launches Email Marketing For Auto Dealers
Autologica has announced NL Manager, its new email marketing tool designed for vehicle dealerships. According to Autologica, auto…
Microsoft Sues Web-based CRM Provider Salesforce for Patent Infringement
Microsoft patents. Details are scarce. Microsoft (NASDAQ: MSFT) has not commented beyond the initial announcement of the suit.…
Baynote Partners For Online Social CRM Applications
Baynote has partnered with Lithium Technologies to introduce personalization and Social CRM in its application. According to this…
Sage Launches Cloud CRM Suite For SMBs
Sage North America has announced availability of its new Sage SalesLogix Cloud CRM deployment offering, built upon the…
SAP Develops On-Demand CRM Application
SAP is working on a new on-demand customer relationship management (CRM) application. As stated in this Network World…
NetSuite Provides Customer Everything Management
In the world of ecommerce, to attract and retain customers (i.e., be successful) you have to provide shoppers…
InQuira Announces Sales Enablement Tool
California-based provider of enterprise knowledge solutions, InQuira, has announced the launch of a knowledge-powered sales enablement application named…
Is Social CRM Just Hype or a Source of Real Business?
Is Social CRM a source of real business value or simply fool’s gold? This Netimperative article takes an…
Knouen Integrates Siebel CRM Productivity with Social Networking
Knouen Technologies has announced the availability of Knouen OfficeSync 3.0 for Siebel CRM, providing customers with the ability…
Total-Apps, TransGrade CRM Team for SMB Ecommerce Solutions
Payment processing solution provider, Total-Apps and TransGrade CRM have forged a new partnership that will give mid-size e-commerce…
Lithium Acquisition Results in Social CRM Platform
Lithium Technologies says it will fully integrate newly acquired Scout Labs’ social media monitoring and analytics into the…
StayinFront Announces CRM 12
StayinFront, Inc., has announced an all new version of its flagship product, StayinFront CRM 12. The product offers…
Silentale Offers Personal CRM System
Silentale has recently opened the beta of its personal CRM system. The service offers a searchable backup of…
IBM Boosts CRM with Social Media Analytics Tool
IBM has a new social media monitoring tool called the SPSS Modeler that, according to this Mashable report,…
ApexTwo Sales Automation Company Announces SugarCRM Partnership
ApexTwo, online marketing automation, lead generation, and SugarCRM implementation specialists for small and midsized businesses, announced that it…
Salesforce.com Completes Acquisition of Jigsaw
Salesforce.com has announced it has completed its acquisition of Jigsaw, the privately held leader in crowd-sourced data services…
Consona Debuts Customer CRM Help Blogs
Consona Corporation has announced today the debut of two new blogs. In the company’s news release, the blogs…
Smart Text CRM, Introduces New Realtor Texting Software
Smart Text CRM has introduced “Two-Way Texting” software that helps the real estate industry distribute and obtain information.…
RedCritter Releases Outlook CRM App
RedCritter has announced the release of its Highrise App for Microsoft Outlook 2007 or later. Highrise is a…
ERP, CRM, Mashup, Cloud. It’s a War on Words.
Salesforce.com maintains a leadership position in terms of the terminology commoditization curve. According to this Ecommerce Times story,…
ZSL Offers CRM, ERP Automation for Dynamics GP
ZSL has announced a new business power cloud and mobile add-on suite for Microsoft Dynamics GP, NAV and…
ZoomInfo Integrates with Oracle CRM On Demand
Sakonent CRM 2.0 consultancy has announced that ZoomInfo’s prospecting tool is now fully integrated with Oracle CRM On…