Leadmaster Introduces Enhanced Integration Program
Leadmaster has introduced an enhanced integration program for lead generation and lead providers, which enables users to upload…
CRM
Workbooks.com Partners with InvisibleCRM
Workbooks.com and InvisibleCRM have announced plans to collaborate on an Outlook integration offering for Workbooks.com based on InvisibleCRM’s…
Sonoma Partners Announces Revenue Increase
Chicago-based Sonoma Partners has announced that its revenues grew by 44 percent in 2009. "The firm works exclusively…
CDSoft Announces SuperOffice CRM
CDSoft has announced the launch of its SuperOffice CRM solution for smaller business. "Since its new model was…
Gentrack, Outpost Partner on CRM for Water Utilities
New Zealand’s Outpost Central and Gentrack have partnered on a solution that provides customers with real-time information on…
RightNow Intros New SaaS CRM Contract
CRM vendor RightNow has introduced a new SaaS pricing and licensing model. "RightNow contends that while SaaS has…
Rapportive: CRM for Gmail
UK-based startup Rapportive has introduced a CRM tool for Gmail. "Rapportive [is] a new browser plugin, not unlike…
Sage Makes Millennium CRM Available to Resellers
Sage North America has announced that its Sage Millennium CRM solution for large nonprofit organizations is now available…
Understanding Social CRM
Computer Business Review’s Janine Milne takes an in-depth look at social CRM and its key benefits. "Social CRM…
DCPA Profits from Soffront CRM
Financial management firm Diefendorf Capital Planning Associates (DCPA) says it’s increased its revenues by 300 percent over the…
NetSuite Gives 100 Percent
NetSuite has introduced a new channel sales program, the NetSuite SP100 Program, through which it will pay partners…
Web-based CRM Helps Software Firm Beef Up Call Center
Many businesses like to say they are driven by their customers. At the same time, though, many of…
Root Consulting Chooses Intelestream
The consultancy has joined the Intelestream Partner Program, and has also deployed intelecrm for internal use. IT consultancy…
StrongMail to Integrate with SAP CRM
The combined solution will help companies identify the most influential customers in their CRM database to target their…
Salesforce Reports FY 2010 Results
The company added 17,100 net new customers during the past year. Salesforce has reported its fourth quarter and…
RedHorse CRM Updates to Version 2.5
The interim release is a quick followup to the company’s recent introduction of v2.4. RedHorse Systems has updated…
SMS Buys Bright Blue
The company has been looking for an opportunity to acquire Oracle Siebel CRM and business intelligence capabilities for…
NaviSite Sells Managed App Business to Velocity
The deal covers the division that serves Lawson and Kronos applications. NaviSite has announced plans to sell one…
SAVO Integrates with SAP CRM
The companies are offering packaged integration on current releases, and out-of-the-box integration for future releases. SAVO has announced…
Experian, CedarCrestone Partner on CRM for Higher Education
Address verification solutions provider Experian QAS and consulting firm CedarCrestone have collaborated on an updated version of Experian…
Putting the ‘Customer’ and the ‘Management’ Back in CRM
Like most businesses these days, Cambridge, Mass.-based video-editing startup Pixability has a customer relationship management software system (Highrise),…
Ladbrokes Counts on CRM
The gambling company says its focus on CRM and targeting marketing will provide it with a competitive edge.…
Web-based CRM Puts Westmont College in the Cloud
The college is using a cloud integration to exchange information between SalesForce CRM and its Datafel ERP system.…
Sybase Targets Mobile CRM Software
The company has announced plans to focus on mobile CRM in the coming year. Sybase has announced plans…
HHS Chooses Acumen for CRM Software
Acumen will provide a CRM/project management solution from Salesforce.com. The Office of the National Coordinator for Health Information…
Tatitlek Chooses Deltek CRM
The company will use Deltek’s Costpoint CRM to improve business development processes. The Tatitlek Corporation has selected a…
Draftfcb Gets VW CRM Contract
The car maker says Draftfcb demonstrated a solid grasp of Volkswagen’s business. Volkswagen has selected Draftfcb to handle…
Comarch Offers Integrated Solution
The offering combines network management with BSS and CRM. Comarch has introduced a pre-integrated offering for ISPs called…
CustomerCentric Intros Salesforce App
The new application helps support the CustomerCentric Selling sales process. CustomerCentric Selling has introduced a new Salesforce.com AppExchange…
CompanionLink Syncs with ACT!
The company has introduced a new iPhone wireless sync solution. CompanionLink Software has announced a new iPhone wireless…
Redknee Announces Microsoft Partnership
The company’s TCB offering will be integrated with Microsoft products to form a combined solution. Billing software provider…
HootSuite Expands CRM Offering
The company describes the upgraded features as a social CRM tool. HootSuite has introduced new functionality to its…
Crest and Visa Count on Olympics CRM
The companies are using CRM and e-mail marketing solutions to target customers during the Winter Olympics. Both Crest…
Convergys Partners with Microsoft
The companies are collaborating on a next-generation business support system. Convergys has announced a partnership with Microsoft under…
Experlogix Intros Portal for Dynamics CRM
The new offerings helps organizations handle online sales. Experlogix, Inc. has released a portal edition of its configurator…
Satuit Boasts 80 Percent Earnings Increase
The CRM vendor says the growth was due at least in part to the continuing trend for hosted…
Cartridge World Chooses NetSuite
The company selected NetSuite for its integrated CRM, ERP and e-commerce offerings. Cartridge World recently turned to NetSuite…
Soffront Named Product of the Year
The company’s CRM solution is available as on-premise software or SaaS. Customer Interaction Solutions Magazine has given Soffront…
Managing Social CRM Data
Managing data from Twitter, Facebook and LinkedIn can present a significant challenge. In a recent article at SearchCRM.com,…
CRM on the iPad
Adding geolocation to CRM could enable new and interesting forms of customer service. ChannelWeb’s Ed Moltzen looks at…
Hein, NetSuite Partner on Customized Apps
The financial, ERP and CRM apps will target specific industries. Hein & Associates has announced a partnership with…
SprinxCRM Updates Offering
The new version offers compatibility with more browsers and operating systems. SprinxCRM has introduced a new version of…
Spotlight: Demandbase Updates Stream
The newest version adds increased customization of user alerts. Demandbase has released the third generation of its Demandbase…
CEO Ouster Latest Sign of Woes at CRM Leader
SAP CEO Leo Apotheker resigned unexpectedly from his post this weekend, after the company said Apotheker and its…
Investors Punish NetSuite Despite Decent 4Q
Shares of on-demand software provider NetSuite plunged more than 15 percent Friday as investors sold off the stock…
RedBuilt Switches to NetSuite
NetSuite says RedBuilt is the largest company to date to make the switch. RedBuilt LLC, which provides engineered…
Zell Joins Razorfish
The hire is part of an effort to increase the agency’s CRM presence. Razorfish has hired John Zell…
Intelestream Recognized as Product of the Year
Intelestream’s intelecrm offering is designed to give small and medium sized businesses access to enterprise level CRM functionality.…
Zoho Thriving in a Competitive Market
The company offers a wide range of popular Web productivity applications, including Zoho CRM. Zoho Corp. currently offers…
Contactology Integrates with Zendesk
The integrated solution allows users to manage e-mail subscriptions from within Zendesk. E-mail marketing and online survey technology…