Salesforce Introduces Visual App Modeling
Salesforce.com (NYSE: CRM) today introduced Visual Process Manager for Force.com, a new rapid application development tool for Force.com…
CRM
Marketo Wins Salesforce.com Award
Marketing automation company Marketo was recognized with the Best Mass E-mail award in Salesforce.com’s AppExchange Best of ’09…
Akvelon Offers Dynamics CRM Customization
The new service is designed to help companies customize Dynamics CRM to meet their requirements. Akvelon has introduced…
iTuple for iPhone, iPod and iPad
The iTuple CRM app from ERP software provider xTuple is now available at iTunes. ERP software provider xTuple…
ALT-Invest Announces SugarChimp ListSync
The new module integrates SugarCRM with MailChimp. ALT-Invest has introduced a product that integrates SugarCRM with MailChimp, called…
BSkyB Wins CRM Lawsuit
The company is claiming B#700 million in damages from EDS. A judge has ruled in favor of BSkyB…
SugarCRM Announces SugarCon 2010
The conference will include keynotes on the future of CRM, open source and cloud computing. Open source CRM…
Basic Social CRM Advice: Don’t Sue
When Chicago area renter Amanda Bonnen tweeted a complaint about her apartment management company last May ("Who said…
CRM in Emerging Markets
Social networking solutions can help companies improve customer satisfaction rates worldwide. According to CIO.com’s Chris Kanaracus, an Accenture…
2009 a Record Year for eLead
New product offerings resulted in an increase of year-over-year revenue by more than 20 percent. Automotive CRM and…
Convio Plans IPO
The CRM provider is seeking to raise $57.5 million for working capital, to pay off debt, and to…
CRM Spotlight: ZoomInfo Launches FreshContacts
Users can gain two months of free access to ZoomInfo’s online database in exchange for their Outlook business…
Businesses Counting on SaaS
A new study from Avanade finds that SaaS is becoming increasingly viewed as a strategic choice for business…
SugarCRM Announces Plans for CRM Acceleration Winter Tour
The free events will offer guidance on formulating and implementing successful CRM strategies and processes. Open source CRM…
Free: A Year of Open Source CRM
If you’ve been thinking that CRM software could really boost your company but the cost and complexity has…
Landslide Looks to Take CRM to a New Level
Landslide Technologies has launched an update to its product for salespeople that it said goes beyond standard customer…
NetSuite Beefs Up Automation Business Apps
NetSuite (NYSE: N), which offers integrated business-management suites in software as a service (SaaS) form to small and…
Salesforce Signs On to Arcot Authentication
UPDATED: Following its introduction of on-demand authentication for Google Apps users in March, Arcot has extended its tool…
Salesforce Rolls Out Big Summer ’08 Update
Salesforce.com today introduced the summer upgrade to its on-demand CRM software, called Salesforce Summer ’08, featuring enhancements on…
SAP Pushes CRM in Latest Bid for SMB Sales
Small and medium-sized businesses constitute the bulk of the economy, it’s no surprise that enterprise software and hardware…
Xactly Analytics: Look at Sales Compensation On-Demand
Unless you happen to have a crystal ball handy, gleaning insight from your company’s post-sales data, which comes…
Dynamics CRM Ready For Its Close-up?
Attention Microsoft customers waiting to try out the company’s (NASDAQ: MSFT) hosted CRM offering: The wait is over.…
Salesforce.com Put Itself in Play?
Salesforce.com shareholders received an unexpected gift Monday after Silicon Valley Watcher, a tech industry blog, reported the on-demand…
Microsoft’s Business Contact Manager Goes on Its Own
In a move it says will help small businesses tap the power of customer data with the sophistication…
Microsoft Widens Hosted CRM Preview
Microsoft has expanded the preview of its hosted customer relationship management (CRM) offering to more partners and customers.…
NetSuite Raises IPO Price
NetSuite on Tuesday raised the price range for its highly anticipated initial public offering from between $13 a…
Microsoft Dynamics CRM 4.0 Ready for Download
Microsoft announced Monday that it has released to manufacturing the long-awaited update to its Dynamics-branded customer relationship management…
Just In Time: SAP Delivers CRM 2007
SAP on Tuesday released an upgrade of its CRM 2007 software suite featuring a new user interface and…
Salesforce.com Shares Spike On Solid 3Q Results
Salesforce.com shares rallied up $6.56 a share, or 13 percent, to close at $57.35, a day after the…
Salesforce.com Explains Its OpenSocial Strategy
Among the scrappy Web 2.0 startups taking part in Google’s recent OpenSocial announcement, Salesforce.com kind of stood out.…
NetSuite Offers SuiteBundles of Customization
Whether you call it software-as-a-service, Web-based software or on-demand applications, products such as NetSuite and Salesforce.com are changing…
Salesforce.com Takes Wraps Off Force.com
SAN FRANCISCO—Saleforce.com CEO Marc Benioff kicked off the Dreamforce 2007 conference Monday by unveiling the particulars of Force.com,…
SugarCRM 5 Pulling Against Closed Source CRM
The multi-billion-dollar market for CRM software is hotly contested by closed source vendors like SAP, Oracle and Salesforce.com…
SAP Makes Yet Another Play for Small Business
Since it first debuted Business One back in 2003, SAP has been courting small businesses, and it continues…
Salesforce COO Takes Top Job at CacheLogic
Salesforce.com COO Phill Robinson bid adieu to the on-demand business software firm Monday to become CEO at CacheLogic,…
Zoho for SOHO
We’re writing this introduction to the Zoho suite of online, browser-based office productivity tools using, appropriately enough, Zoho…
Salesforce Heads Off Software At The PaaS
With the change of seasons comes a change in Salesforce.com. The company today released Salesforce Summer ’07, which…
NetSuite Goes Mobile
If you own or manage a small business, mobility could be your middle name. Whether you’re developing new…
Google, Salesforce to Meet in The Enterprise?
Google and Salesforce.com are talking about forging a partnership to take on rival Microsoft , which is hungrily…
Skype Me on Salesforce.com?
They call it Skype for Salesforce.com, but you might as well call it a way to hop on…
Salesforce.com Seeds Its Future
Just a few miles north of the official geographic territory known as the Silicon Valley in San Mateo,…
Salesforce, Adobe Together at Last
Salesforce.com today announced that developers can now use the Flex developer toolkit from Adobe on its Apex platform.…
SalesForce.com Gets Unstructured
Salesforce.com is broadening its database capabilities by adding the ability to work with unstructured data to its AppExchange…
Xactly Upgrades, Expands and Looks Ahead
It’s no mystery what motivates a salesperson: It’s good, old-fashioned money. Salespeople naturally want to earn large commissions,…
CRM With Google Flair?
Applications software vendor Etelos showed it has a little bit of Google in it with the beta availability…
Salesforce to Offer Wall Street Support
UPDATED: Salesforce.com will announce a new customer relationship management (CRM) application tomorrow specifically tailored for the financial industry,…
Turn Outlook into a CRM Platform
Customer relationship management (CRM) and sales force automation (SFA) applications can be a boon to any sales- or…
At The Salesforce Apex of SaaS
On-demand customer relationship management (CRM) application vendor Salesforce.com used the winter release of its flagship CRM service Salesforce…
Salesforce.com Offers Invitation-Only Collaboration
Central Desktop, a respected and rapidly growing online collaboration system, has announced a deeper relationship with Salesforce.com. Users…
Put A Prophet in Your Outlook
How much time do your employees — particularly your sales people — spend in Outlook? Given the popular…