Salesforce Acquires Assistly for Customer Service
Salesforce.com (NYSE: CRM) announced late today that it has acquired Assistly, a cloud-based customer service help desk, in…
Salesforce.com (NYSE: CRM) announced late today that it has acquired Assistly, a cloud-based customer service help desk, in…
Oracle (NASDAQ: ORCL) is continuing to grow its software business while moving away from commodity x86 hardware. Oracle…
Looking to provide customers with options to connect with their business partners, SAP (NYSE: SAP) has announced plans…
Privately owned Opera Solutions and MeLLmo Inc. are the latest business intelligence companies to receive investment funding to…
At SAP TechEd 2011 in Las Vegas today, SAP (NYSE: SAP) unveiled two new solutions built on its…
There is now a new choice for those looking to deploying SAP applications on Linux. Red Hat (NYSE:…
Microsoft this week released the latest update to its Dynamics AX enterprise resource planning (ERP) package to general…
SAP (NYSE: SAP) has announced plans to acquire Right Hemisphere, a provider of visual enterprise solutions, to help…
Back in July, I wrote a post suggesting CIOs could provide business value by working with human resources professionals.…
Partner announcements at this week’s Dreamforce conference show that cloud CRM leader Salesforce.com (NYSE: CRM) is keenly aware…
IBM (NYSE: IBM) made a pair of acquisitions this week aimed at bolstering its fast-growing business analytics practice.…
At its Dreamforce conference in San Francisco today, Salesforce.com (NYSE: CRM) unveiled a number new products and features,…
It used to be so much simpler to hire a data analyst. You looked for someone who knew…
Workday Inc., a SaaS-based enterprise solution provider for human resources, payroll and financial management, has announced that all…
Salesforce.com (NYSE: CRM) late Thursday reported another strong quarter and said it sees no signs of a slowdown…
Portions of Microsoft’s Office 365 cloud computing suite were down for several hours in the U.S, including some…
In the age of big data, Microsoft (NASDAQ: MSFT) says it is moving forward with plans to help…
SAP (NYSE: SAP) has announced availability of its second release this year of the SAP Business ByDesign ERP…
How secure is SAP (NYSE: SAP)? That’s a question that security researcher Alexander Polyakov set out to answer…
With more than 28 million iPads sold since its initial release in April 2010, Apple has been the…
Oracle (NASDAQ: ORCL) says its financial business intelligence, risk management and analytics platform, Oracle Financial Services Data Warehouse,…
Oracle (NASDAQ: ORCL) is set to boost its customer relationship management (CRM) and cross-channel customer support offerings with…
SAP (NYSE: SAP) today announced a partnership with Google (NASDAQ: GOOG) to integrate Google Maps, Earth and Street…
I’ve been hitting the tablet angle for business intelligence pretty hard, writing about it several times in the…
Building on last year’s acquisition of Sybase, SAP (NYSE: SAP) is increasing its focus on making its enterprise…
Business intelligence (BI) software provider MicroStrategy (Nasdaq: MSTR) has introduced its cloud-based platform-as-a-service (PaaS) and announced a new…
Oracle (NASDAQ: ORCL) has announced a new version of its Oracle User Productivity Kit (UPK) to help organizations…
Microsoft announced a set of tools and services built around the Azure platform that will allow researchers to…
In May, I wrote about how data-driven decision making was far from a mainstream practice despite its obvious benefits.…
Microsoft this week announced a set of tools for its Windows Azure public cloud computing platform meant to…
California Independent System Operator Corporation (ISO), which manages about 85 percent of California’s power load, has incorporated Space-Time…
In an effort to help organization track greenhouse emissions and sustainability, Oracle (NASDAQ: ORCL) has introduced Oracle Environmental…
Avaya has announced Avaya Social Media Manager to inject social media in customer service agents’ desktops. Avaya’s Social…
OpenText (NASDAQ: OTEX) has acquired process and case management solution provider Global 360 Holding Corporation for approximately $260…
Omniture co-founder and former CEO Josh James has launched a new software-as-a-service (SaaS) venture, Domo. Domo claims to…
Microsoft (NASDAQ: MSFT) released a few details at this week’s Worldwide Partner Conference of some upcoming CRM and…
A new business analytics software release from SAS is geared to help enterprise organizations simplify big data management…
Oracle (NASDAQ: ORCL) today unveiled the latest version of Oracle CRM On Demand, ratcheting up competition in a…
Business intelligence software provider MicroStrategy (NASDAQ: MSTR) has announced the general availability of MicroStrategy 9.2.1, which includes a…
In a new report, Gartner says worldwide software as a service (SaaS) revenue is expected to grow 21…
Amazon led the latest round of funding for analytic database vendor ParAccel. Figures were not disclosed, but Amazon…
SAP’s Sybase unit has announced the release of version 15.3 of the Sybase IQ columnar database, powered by…
It’s only been a few weeks since I wrote about the growing buzz for mobile business intelligence, particularly when…
Twitter has acquired social media analytics company BackType to help business users mine social media data for business…
SAP (NYSE: SAP) said it will better meet the needs of the smallest businesses with new hosted subscription…
CA (NASDAQ: CA) has expanded its Project and Portfolio Management (PPM) solution by incorporating collaboration capabilities with Salesforce.com…
According to IDC’s Worldwide Semiannual Business Intelligence Tools Tracker, the worldwide business intelligence (BI) market generated more than…
Microsoft announced general availability of its next-generation online suite at an event in New York on Tuesday. Although…
Actuate (NASDAQ: BIRT) has announced support and services for Hadoop and MapReduce in the new release of BIRT…
Oracle’s (NASDAQ: ORCL) software business remained strong in its most recent quarter, but hardware sales came in shy…