Rapid Insight Adds Data Visualization to BI Software
Rapid Insight has released of a significant upgrade to its business intelligence (BI) software product, Veera. As note…
News
Captaloans Adds Debt Settlement to CRM
Captaloans has recently announced a new capability to its pipeline tracking and CRM program that will aid lawyers,…
Intelestream Updates Intelecrm 3.5
Intelestream has announced added additional features to the recently unveiled intelecrm version 3.5. According to the report on…
Cloud-based CRM Systems Requires Planning
A common problem seen today is that consultants may feel empowered to set up cloud-based CRM systems without…
Is Google Looking to Join The CRM Market?
Already emerging as an enterprise apps contender, Lauren Carlson discusses the topic of Google (NASDAQ: GOOG) entering the…
Business Intelligence Data Mash-Up
Data mash-up within Business Intelligence (BI) applications can be another useful tool to be added to the BI…
SAP Readies Business Objects 4.0
Later this month, at an event in New York, SAP will launch Business Objects 4.0, its biggest BI (business…
Social Software Spending to Increase
A new Gartner study focusing on social software spending predicts that by 2013, spending on social software to…
ISM Announces 2011 Top CRM Software Award Winners
CRM consulting firm ISM has announced the winners of its annual Top 15 CRM Software Awards. The companies…
Keys to a Successful BI Competency Center
A business intelligence best practice pretty much everyone can agree on is establishing a BI competency center (BICC). While…
Oracle CRM Delivers Deep Analytics
Oracle (Nasdaq: ORCL) CRM product line delivers deep analytical capabilities, including out-of-the-box dashboards, as well as the ability…
Yellowfin Offers Social Business Intelligence Whitepaper
In a new whitepaper by Yellowfin, Social and Collaborative BI as the merging of BI with social networking…
Microsoft Dynamics Competes in CRM Cloud Space
Microsoft (NASDAQ: MSFT) recently launched Microsoft Dynamics CRM Online cloud service giving sales and marketing professionals more options…
SAP Opens Up Business ByDesign Feature Pack
SAP announced several enhancements to its on-demand Business ByDesign software today, following the general release earlier this month…
ERP Sales to Increase in 2011
A new study from research firm, Gartner, indicate that sales of business management software like enterprise resource planning…
Yahoo Labs to Improve Target Advertising
According to this news report on PC World, Yahoo (NASDAQ: YHOO) Labs has formed a team to improve…
Ntractive Announces Elements CRM 3.0
Ntractive has recently announced an upgraded version of its Mac Customer Relationship Management offering. As noted on TMCnet,…
The Value of Social CRM in the Air
Winter weather has helped airlines learn more about social CRM than any other industry. As noted in this…
Planet Technologies Maps CRM
Planet Technologies has announced Maps for CRM 2011, a new add-on that extends functionality of Microsoft’s (Nasdaq: MSFT)…
Choose the Right ERP System and Software Vendor
Before committing to an ERP software solution and a vendor you must first recognize the challenges that implementing…
Businesses Need to Think About The Social Customer
As reported on CRM Buyer, social media should drive home the idea of authenticity — that your business…
Sage ERP Accpac 6.0 Offers Web Capabilities
Sage North America is shipping a new release of its Sage ERP Accpac application suite, the first in…
BonitaSoft Open Source BPM Supports Cloud Deployments
BonitaSoft has recently announced the release of version 5.4 of its open source BPM platform, Bonita Open Solution.…
OpenText to Acquire Metastorm
Open Text Corporation (NASDAQ: OTEX) has announced that it has entered into an agreement and plan of merger…
Data Visualization and Getting Users out of BI Rut
Ever read an annual report without a pie graph? Me either. That’s because most companies recognize the value…
Facebook Pioneer Launches Social Media Management Platform
Is Facebook ready for business? That’s a question that’s been bandied about for years as a growing number…
IBM Jeopardy Computer Shows Business Analytics Power
IBM is hoping for another gee-whiz moment with a new computer system, the “Jeopardy!”-playing Watson, reports WSJ online.…
Tips for Boosting Revenue Performance Management
Revenue performance management that focuses on end-to-end business processes fits the current need. As reported in this story…
Tagetik Announces Collaborative Business Intelligence Vision
At the Gartner Business Intelligence Summit 2011, enterprise software solution provider, Tagetik, announced its vision for making business…
Oracle Announces New JDE EnterpriseOne Offering
Oracle (NASDAQ: ORCL) has recently announced new packaged offerings for JD Edwards EnterpriseOne that includes a new Oracle…
Software AG Brings Process Intelligence to BPMS
Software AG has recently introduced process intelligence for its webMethods BPMS (business process management suite) customers. In its…
IBM, Oracle and SAP Pressured by Low-Priced Business Intelligence
IBM (NYSE: IBM), Oracle (NASDAQ: ORCL) and SAP (NYSE: SAP) remain in the leaders quadrant of Gartner’s latest…
Microsoft and SAP Combine SharePoint and ERP
Microsoft (NASDAQ: MSFT) and SAP (NYSE: SAP) are combing Microsoft SharePoint 2010 with SAP’s ERP applications, according to…
Salesforce.com Acquires Popular Google Apps Service Manymoon
Salesforce.com (NYSE: CRM) has made yet another acquisition. On the heels of its acquisitions of Heroku, Etacts and…
Lister Technologies Unveils Business Intelligence for Healthcare
Lister Technologies has unveiled a new healthcare business intelligence solution. Lister HITAM is “designed to rapidly streamline the…
MicroStrategy Bolsters its BI Platform
Last week at its annual user conference in Las Vegas, MicroStrategy announced Transaction Services, a new product that…
EMC Offers Free Community Version of ‘Big Data’ Analytics Tools
EMC (NYSE: EMC) has released a free community edition of the EMC Greenplum Database, along with analytic algorithms…
SAP Executive Discusses Fast Moving Enterprise Software
SAP (NYSE: SAP) executive board member overseeing technology and innovation, Vishal Sikka, recently offered his perspective on how…
Tips to Incorporate Social Media Into Customer Strategies
Businesses looking to take the next step in social CRM strategy should start by incorporating social media efforts…
CIOs to Focus on Improved Business Intelligence
According to the latest research from Gartner there are three key areas CIOs are focusing their attention on…
SAP Announces Google Docs Integration
SAP AG (NYSE: SAP) has announced that new integration with Google will enable SAP StreamWork users to share…
CRM Systems Aid Companies in Sluggish Retail Environment
A new Microsoft (NASDAQ: MSFT) survey indicates that seven out of eight companies now have some kind of…
Oracle Now Offering CRM On Demand Locally from Europe
Oracle has expanded its CRM On Demand offering to European customers. This move was made possible after the…
IBM Adds Intelligence to Business Planning with Cognos Express Planner
IBM this week began shipping a new module in its Cognos Express line of business intelligence (BI) and…
Salesforce Launches Free Chatter.com Service, Plans Super Bowl Ads
Salesforce.com (NYSE: CRM) launched its free Chatter.com enterprise social networking service today, and the company plans to promote…
Tips for Using Social Media to Improve Customer Service
So there are fewer frustrated customers it is important for a business to get the entire service mix…
CRM Strategies for Financial Services
Financial services firms often must sort through unique CRM challenges. As companies look to roll out CRM systems,…
Former Salesforce.com Execs Launches Cloud Apps Service
CEO Todd McKinnon, a former VP of Engineering at Salesforce (NYSE: CRM), has raised $11M in funding for…
Data in Memory Important for Deep Data Analytics
In-memory databases are becoming increasingly popular and an ever-more important factor in performance-critical activities such as stream processing…
SAS Boosts 2010 Revenue with Contract Wins
SAS has boosted its local revenues for 2010 — in Australia and New Zealand, new software revenue was…