iPipeline Expands CRM Offering With GaleForce Acquisition
iPipeline has recently announced its acquisition of GaleForce Solutions. Based on Microsoft Dynamics, GaleForce Solutions are deployed either…
News
New Ways to Deploy Business Intelligence Tools
There is more to business intelligence (BI) and business analytics (BA) than just gathering the data and analyzing…
Investment in Enterprise Resource Planning (ERP) Systems to Drop
When it comes to IT spending this year enterprise resource planning (ERP) systems are expected to receive a…
Tips to Improve Your Current CRM Solution
In many cases an organization might buy a new CRM solution believing its current technology is just not…
SAP Reports Record Quarterly Sales
SAP (NYSE: SAP) took out a bit of the sting of losing a $1.3 billion copyright infringement case…
Free CRM Software Available From Cell-CRM
Start-up Cell-CRM.com is offering free CRM (customer relationship management) software that has no built-in limits on the number…
Mobile Business Intelligence Is Actionable Intelligence
According to recent Aberdeen Group research, companies that use Mobile Business Intelligence (BI) make critical management decisions in…
MicroStrategy Test Breaks 100,000 User Barrier
Business intelligence (BI) software provider, MicroStrategy (NASDAQ: MSTR) has said that in benchmark tests of its latest software…
End User at Center of BI Trends for 2011
As I wrote recently, there’s a growing sense that business intelligence just isn’t cutting it for a lot of…
SAP Buys Security Software From SECUDE
To provide improved security for its customer base, SAP (NYSE: SAP) says the company is acquiring software and…
Salesforce.com: An Obvious CRM Choice
While the power of Salesforce (NYSE: CRM) is known to be a good choice for for sales and…
The Greenberg CRM Watch List Continues: Diversity
“Different strokes for all kinds of folks” is the lead in to this new installment of Paul Greenberg’s…
Business Intelligence Vendors Woo Retailers with Analytics
Business intelligence and analytics vendors were out in force at this week’s National Retail Federation conference in New…
Spectrum Research: Turn Information into Actionable Data
Spectrum Corporation has released a new white paper entitled, “Technology, Analytics and the Successful Contact Center” in which…
Bamboo Integrates CRM and Product Support in Cloud Offering
Bamboo Solutions, a provider of technologies that enhance Microsoft SharePoint, has recently announced the launch of BambooCRM —…
SQL or NoSQL: Which is Better For Business Intelligence?
Business intelligence applications are moving from the traditional connection to an OLAP Data source based on relational database…
SalesFUSION Releases Marketing Program for Salesforce.com Users
SalesFUSION, the maker of SalesFUSION 360 has recently released the MarketingUnlimited program for Salesforce.com (NYSE: CRM) users. As…
Jaspersoft Revamps BI App with New User Interface
Jaspersoft introduced Jaspersoft 4, the latest version of its open source business intelligence software. Built on open Web…
Jaspersoft Aims to Make Business Intelligence Pervasive
Open source business intelligence leader Jaspersoft today unveiled Jaspersoft 4, which the company is billing as the “first…
Speedy Sales Forecasting Boosts Sales
Speed is everything when it comes to pull a reliable sales forecast report. This CRM Buyer article cites…
Expert CRM Predictions for 2011
From customer insights to mobile CRM this MyCustomer report suggests experts forecast many change sin the CRM market…
Pegasystems Announces Pega Cloud for CRM Offering
Pegasystems (NASDAQ: PEGA) has released its Pega Cloud for CRM offering to meet increased demand for customer service…
Microsoft to Update Dynamics AX ERP
Microsoft today offered a preview of new features planned for the next release of its Dynamics AX enterprise…
Oracle Goes After SAP with New Business Intelligence App
The multi-billion dollar business intelligence (BI) software industry is driven by one basic value proposition — to get…
New Trends for CRM Solutions
CRM solutions providers such as Microsoft (NASDAQ: MSFT), Oracle (NASDAQ: ORCL), Salesforce (NYSE: CRM), RightNow and NetSuite were…
Greenberg Social Mainstream CRM Watch List
According to Paul Greenberg in the latest installment of the 2011 CRM Watch List this year the CRM…
Business Analytics 2011 Predictions
The 2011 Forrester research agenda plans to follow business analytics trends including self service, pervasive, social, scalable, cloud,…
New BI App from Oracle Looks to Poach SAP’s Customers
Oracle has further encroached upon SAP’s turf with the introduction of Oracle Financial Analytics for SAP, a new…
Oracle and ATG Combine CRM, Retail, Supply Chain and ERP
Oracle (NASDAQ: ORCL) completed its $1 billion acquisition of e-commerce software vendor ATG this week and outlined ambitious…
Free Speech Analytics Call Center Software
The Speech BI (Business Intelligence) and Speech BI Plus On-demand Speech Analytics Managed Service programs from Customer Relationship…
Analysts Predict a Business Intelligence Revolution
Gartner is predicting a 33 per cent rise in the use of business intelligence (BI) tools on handheld…
Don’t Let Fear Ruin a Successful CRM Implementation
If the front-line people are ready, and the technology is ready, what’s keeping many businesses from launching a…
Smart Spending Boosts BI Performance
Sometimes an IT budget that’s too big is as bad as one that’s too small. IT pros with lots…
Salesforce Buys Dimdim to Help Socialize ‘Chatter’
After months of rumors, Salesforce.com announced Thursday that it has acquired live conferencing firm Dimdim for some $31…
Socialtext Unveils Yammer Migration Service
The latest news from enterprise social network provider Socialtext isn’t really a new feature, but an aggressive marketing…
Rising Costs Prompt Changes In Business Process
The outlook on rising fuel costs is worrisome when you consider business transportation costs. This CRM Buyer reports…
Analysts: Salesforce.com Coverage Starts at Buy
According to StreetInsider, Morgan Joseph has initiated coverage on Salesforce.com (NYSE: CRM) with a Buy. PT $170. In…
More Greenberg CRM Watch List for 2011
In Part 3 of Paul Greenberg’s lengthy CRM Watchlist for 2011, he discusses the CRM companies that are…
Building Business Growth with Business Intelligence
ERP and CRM systems store information but, as noted in this PC Quest article, it’s business intelligence (BI)…
Information Builders Simplifies Business Intelligence
Information Builders has unveiled a new business intelligence tool that the company says will allow non-technical end users…
Small Businesses Will Embrace Social CRM
SearchCRM.com recently asked industry experts what they saw in store for 2011. According to the expert discussion, CRM…
Claims Processing With OpenConnect Business Intelligence
Claims Processing, especially in Healthcare is an inexact science and many Business Intelligence (BI) efforts in this area…
The CRM Watchlist: SAS, Sage and More
In the first CRM Watchlist 2011 post, Paul Greenberg covered the Big 4 companies: Salesforce (NYSE: CRM), Oracle…
Open Source Enterprise Resource Planning (ERP)
With a large following from impartial sites like SourceForge.net and Open Source ERP Guru, for many years Open…
Salesforce Closes Heroku Acquisition
Salesforce.com (NYSE: CRM) has closed its acquisition of Ruby cloud platform vendor Heroku for $212 million, the cloud…
Self-Service Business Intelligence On the Agenda For 2011
Analysts say that enterprises will increasingly look for opportunities to tap self-service business intelligence systems and SaaS-based BI…
Supply Chain Management Job Growth
When you think of fields where there just aren’t enough skilled candidates to go around, one that probably…
IBM Comments On Social Media Trends
Social media is rapidly becoming a vital business tool enabling firms to interact with their customers and gain…
10 Techniques for Successful Business Intelligence Deployment
The ingredients to a successful Data Warehouse / Business Intelligence deployment include good project management, effective communication and…
Strategic CRM Opportunities For the New Year
The year ahead in CRM will be important for replacing old systems and for integrating new niche applications…