QlikView Offers Free Business Intelligence Personal Edition
QlikTech, (NASDAQ:QLIK) has recently announced momentum and popularity of its QlikView Personal Edition. As reported by the company…
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Master Data Management (MDM) Predictions
Gartner says Master Data Management (MDM) is a fast-growing software market that has ‘continued to exhibit double-digit growth,…
Business Intelligence and the Enterprise IT Evolution
There is a new enterprise IT architecture that emerges from a reevaluation of modern business intelligence (BI) needs…
Microsoft CRM 2011 Release Candidate Available, Launch Date Set
According to a Microsoft Dynamics blog post today, the release candidate of Microsoft CRM 2011 is now available…
Microsoft Dynamics CRM Offers Usability Features
As noted in this CRM Buyer article, Microsoft (Nasdaq: MSFT) Dynamics CRM provides customers with a complete customer…
Salesforce and SAP: Each Offering Has Its Place
Salesforce (NYSE: CRM ) and SAP: its an obvious comparison. As noted in this ZDNet report many people…
The Self-Service Business Intelligence Trend
According to a recent Aberdeen Group report, 67% of “best in class” companies and 21% of all businesses…
IBM Puts Focus on Business Intelligence Acquisitions
IBM is putting a focus on acquisitions of business intelligence software providers as customers turn to analytics to…
Avidian Extends Outlook CRM
Avidian Technologies has recently announced the launch of Prophet 5 Ultimate Edition, the newest product in the company’s…
Infor Announces New CRM Solution
Infor has recently announced the general availability of CRM Epiphany Data Advisor. As reported on TMCnet, Infor's latest…
Jabra Partners for Hands-Free CRM
Jabra and Voice Assist have revealed an important partnership between the companies. As reported on TMCnet, the new…
Sharp 2Q Profit Gain for Oracle Expected
Oracle Corp. (NASDAQ: ORCL), according to The Wall Street Journal, is expected to report sharp gains in profit…
Tips for Using CRM to Support Profit Optimization
According to a new report on Hospitality.net, CRM can no longer function as just a database of customer…
Zoho CRM Adds QuickBooks Integration
Zoho has announced that Zoho CRM offers new integrations with QuickBooks and telephony systems. As noted in this…
BMC Software Improves Business Analytics
BMC Software (NASDAQ:BMC) has announced that its popular BMC Control-M workload automation solution has new capabilities for Informatica…
Tibco Moves into CRM with Loyalty Lab Acquisition
Tibco (NASDAQ: TIBX) is moving into the customer relationship management (CRM) market with the acquisition of Loyalty Lab…
Google Partners with Citrix
This week, Google showed off the first notebooks running Chrome OS. While notebooks running Google’s operating system won’t…
SAP Introduces Business Analytics Site
SAP (NYSE: SAP) has recently announced the availability of “Business Analytics at SAP EcoHub,” a site that the…
Netvibes Announces New Business Intelligence Dashboard Solution
Netvibes has recently introduced a new Dashboard Intelligence solution that he company claims to be an effective way…
SAS CEO Comments on Social Networks
SAS allows companies to track customer opinion with its Social Media Analytics package and the company will soon…
Optimized Systems Provide Business Value
Most major IT vendors are rushing to market with appliance-like systems that have shown great potential in redefining…
The Definitive Guide to Lead Scoring
The Definitive Guide to Lead Nurturing offers useful, qualitative insight from today’s marketing thought leaders and basic and…
Salesforce Acquires Ruby Cloud Vendor Heroku for $212 Million
The open source Ruby language is getting a big enterprise boost today with the proposed acquisition of Ruby…
Business Intelligence (BI) Choices and Standardization
Business Intelligence has gotten bigger, with everyone from executives to casual users having an opinion on the company’s…
New in the CRM Forecast for 2011
Will social CRM make it big in 2011? This ZDNet blog outlines a forecast of what will be…
IBM Predictive Analytics Available Across Global Technology Services
IBM (IBM) has announced that powerful new predictive analytical capabilities, constructed using intellectual property from 21 inventions, have…
Capsule CRM for Small Business Review
Capsule offers a user-friendly, relatively affordable ($12 a month per user) combination of task-management systems, sales-pipeline technology and…
Cookie Cutter Approach to BI Won’t Cut It
I interviewed Cindi Howson, founder of the BI Scorecard and author of “Successful Business Intelligence: Secrets to Making BI a Killer…
Salesforce Launches Free Chatter Service, Enters Database Market
Salesforce.com (NYSE: CRM) today made a bold move into the database market and also announced plans for a…
NetSuite Offers Customer Service Cloud Options
NetSuite CRM+ is a customer relationship management tool that provides users with more than just standard customer service…
BMC Software Announces New Apps on Force.com
BMC Software has recently announced three new applications on the BMC ServiceDesk on Force.com solution. As reported on…
QuantiSense Unveils iPad-Enabled Business Intelligence App
QuantiSense announced the latest release of its Retail Analytics and Business Intelligence software, which includes dashboards designed especially…
Bridging the Gap Between Sales, Marketing, and CRM
A recently announced partnership between Astadia, LeadJen, and Jesubi aims to bridge the gap between digital marketers and…
IBM Adds Predictive Analytics to Global Services Portfolio
IBM is adding new data analytics tools to its global services portfolio to aid CIOs in the observation and…
Companies Try to Avoid Data Privacy Regs with Voluntary Effort
Attempting to stave off mandatory U.S. data privacy regulations, data collection companies have banded together to launch a…
Microsoft CRM Discounts Aim to Lure Salesforce Users
On the eve of Salesforce.com’s Dreamforce 2010 conference in San Francisco, Microsoft is offering a rebate on its…
SAP Taps Novell for StreamWork Collaboration Service
Helping enterprises take action based on enterprise data sources is the focus of a new solution from SAP…
Tableau Software Removes WikiLeaks Data Visualizations
Last week, business intelligence and analytics software vendor Tableau Software removed data visualizations published by WikiLeaks to Tableau…
HP Business Intelligence Software Acquisition Possibilities
HP’s (NYSE: HPQ) software acquisition strategy will focus on BI (business intelligence), one of the industry’s hotter sectors…
SAS CEO Named in InternetNews.com CEO Vision Awards
This year’s set of CEO Vision Awards go to an interesting mix of executives from across the technology…
Google Takes Customer Relationship Management Seriously
Revealing that it changed its search result requirements to try and avoid ranking businesses that supply poor customer…
TreeHouse Marketing Accelerates Sales Pipeline
TreeHouse Interactive has announced an advanced feature set for Marketing View, its demand generation and marketing automation software.…
Sage ACT 2011 Customer Management Software Review
Whether you’re new to contact management software or a long-time ACT fan looking to upgrade, Sage ACT 2011…
DSPanel Releases Business Intelligence on the iPad
DSPanel has recently announced the latest addition to its Performance Canvas mobile analytics product group, an Apple iPad…
IDC Launches Business Intelligence Tools Tracker
International Data Corporation (IDC) has announced the launch of the industry’s first global tracker covering the business intelligence…
FinancialForce Adds Accounting and Billing to Salesforce CRM
FinancialForce.com is adding billing and accounting to Salesforce.com’s cloud-based customer relationship management (CRM) system. The combined FinancialForce.com and…
Tips for Buying Hosted CRM
When shopping for the right hosted CRM solution for your business, do you find yourself inundated with too…
The Social CRM Vendors
B2B has often been left out of the conversation when it comes to social. As reported in this…
Infor App Automates CRM Data Cleansing
Infor CRM Epiphany Data Advisor acts as an adjunct to a company’s CRM system to help cleanse customer…
HyperQuality Announces Updated Contact Center Software
HyperQuality has recently announced the release of ClearMetrix 2.0, the company’s enhanced version of its contact center quality…