Salesforce.com CloudReplicate Updates Amazon EC2
Salesforce.com CloudReplicate service by Jitterbit enables customers to more easily mirror their data in real time to Amazon’s…
News
SAP Speeds Up Business Intelligence with In-Memory Analytics
SAP (NYSE: SAP) has begun shipping its High-Performance Analytic Appliance (HANA) software, and the first application is based…
QuantiSense Announces iPad Compatible BI and Retail Analytics Application
Business intelligence and retail analytics vendor QuantiSense announced the release of QuantiSense 4.7.2, a BI and retail analytics…
The Future of Salesforce.com
The appointment of JP Rangaswami as Salesforce.com’s first chief scientist is an interesting move. As reported on ZD…
Buying CRM Software is Like Buying a Car
Yesterday CRM buying was like choosing a garden hose, but today this Forbes Blog article says it is…
New Force.com Labs Apps Chatter RSS
Salesforce.com (CRM) has recently announced the availability of new Force.com Labs apps Chatter RSS, Milestones and SurveyForce on…
Eloqua Discover for Salesforce.com Offers Chatter Integration
Eloqua has announced the availability of Eloqua Discover for Salesforce.com with Salesforce Chatter integration on AppExchange 2. As…
7 Tips to Overcome CRM Obstacles
A myriad of issues still blight CRM projects – some of which are much the same as when…
SAP Steps-Up its Security Stance
SAP is stepping up its security stance as its once-isolated systems become increasingly connected to the Internet, posing…
Deal Navigator Available on Salesforce.com AppExchange 2
Mindjet has recently announced the availability of Mindjet Deal Navigator on AppExchange 2. As noted in the company’s…
A Little Forethought Makes a Lot of Difference in Business Intelligence Projects
With all of the advances in business intelligence and data analysis, a significant number of business decisions aren’t…
Innovation Through Social CRM
CRM systems have a set of use cases, strengths and weaknesses. As noted in this article on CMS…
Business Intelligence Drives Demand for IT Jobs
The demand for Business intelligence, service management skills and the increased use of external providers in the NHS…
Choosing a CRM System is Not Easy
This interesting article on Forbes likens the experience of buying a CRM system to that of making a…
Top Jobs in 2011: ERP Developers, Business Intelligence Analysts
The new Robert Half Salary Guides offers insight into several fields that show increases in starting salaries and…
The CRM Software Distortion Field
There’s an old saying that people buy things because of how they think they will feel after the…
Oracle Customers Reveal Frustrations
Customers with legacy J.D. Edwards and PeopleSoft applications have some big decisions to make about Oracle Fusion in…
SAP Clarifies its Cloud Strategy
At the User Group Conference in Manchester, SAP revealed its hybrid cloud and on-premises, mobile strategy. As noted…
SAP Must Pay Oracle $1.3 Billion, Jury Rules
SAP must pay Oracle (NASDAQ: ORCL) $1.3 billion for copyright infringement, a federal jury ruled today. It took…
HP Could Switch from Oracle CRM to Salesforce.com
Tensions between HP (NYSE: HPQ) and Oracle (NASDAQ: ORCL) could heat up a little more if an analyst’s…
Data Mining Could Help Insurers Predict Longevity
Insurers have long used blood and urine tests to assess people’s health but data-gathering companies have such extensive…
Salesforce.com Service Cloud 2 Integrates Social Media
Salesforce.com’s (NYSE: CRM) Service Cloud 2 integrates social media and telephony, allowing contact centers to track key terms…
SAP Plans Software for RIM Playbook Tablet
SAP has said it will have mobile versions of its business software ready for Research In Motion Ltd.’s…
10 Tips for Better CRM
Having a more sophisticated approach to Customer Relationship Management (CRM) is fundamental to a businesses’ sustainability. In this…
SAS Sees Risks and Growth Potential in Asia
Today SAS has more than 11,000 employees and operates in 100 countries on projects that range from assessing…
Empowering Employees to Leverage Business Intelligence
For HEROes (highly empowered and resourceful operatives) busines sintelligence (BI) is a key technology. As reported on BeyeNetwork,…
Zendesk Adds Twitter Streams to Help Desk Software
Web-based customer support software provider, Zendesk, has announced a new Twitter feature for its help desk software. As…
Analytics Changes the CIO Role
As business analytics and predictive analytics become indispensable to business strategy and execution the industry is experiencing a…
Financial Industry Looks to New CRM Technologies
Financial service firms are embracing new customer-facing tools. According to this report on TechTarget, the financial services industry…
ERP Software Buying Tips
When purchasing ERP software there are a number of critical decisions to make. As pointed out in this…
Making Social CRM A Successful Venture
While the promise of social CRM (SCRM) is well known, this CRM Buyer article suggests that what is…
Microsoft Dynamics CRM 2011 Technical Review Offered
For those with an interest in the Microsoft Dynamics CRM platform industry, the independent community DynamicsExchange.com says it…
8 Tips For Buying CRM Software
Investing in a new or first-time CRM system is an expensive and complex purchase for an organization. Due…
Boston Celtics Chooses VMS Media Intelligence
Integrated media intelligence solution provider VMS was recently selected by the Boston Celtics to provide media monitoring and…
Sage Ships New Version of ERP Application
Sage North America has announced a new version of its MAS 200 ERP (enterprise resource planning) application, offering…
Mobile BI on the Galaxy Tab
12 Hot New Tablets Hitting the Market While mobile business intelligence offerings from vendors like TIBCO Software and…
Salesforce.com Sees Chatter Adoption Soar, Plans New Features
Salesforce.com (NYSE: CRM) shares soared late today after the company beat Wall Street estimates and raised its sales…
Microsoft: New Business Intelligence Features in Dynamics GP 2010 R2
It’s only been seven months since Microsoft last upgraded its Dynamics GP enterprise resource planning (ERP) package for…
Adding Social Media Monitoring to Microsoft Dynamics CRM
The Microsoft Dynamics CRM 2011 beta release doesn’t include social media monitoring capabilities, but a Microsoft Dynamics CRM…
Gravity Announces Ambitious Advertising Concepts
Start-up Gravity has announced new and ambitious advertising concepts at this week’s Web 2.0 Summit. According to this…
SAP Recasts Products and Customer Engagement
Today, under new co-CEOs, SAP innovation is back and frustrated customers are now excited and delighted. As reported…
Putting Modern Business Intelligence to Work
Sungevity, a solar energy firm involved in designing residential solar energy systems in three states wondered about all…
Microsoft Replaces End of Life CRM Systems
As first-generation CRM systems near end of life, Microsoft is offering replacement systems that have been the beneficiaries…
6 Tips for an Enterprise Social CRM Strategy
If you can’t find an organizational goal that social CRM will support, then you may need to think…
Salesforce.com at a Crossroads: Analysts
Salesforce.com (NYSE: CRM) will report its quarterly earnings tomorrow night, and while one analyst firm expects the cloud…
Nutshell CRM Announced
Nutshell CRM recently launched to a crowd of 500 plus gathered in New York City for the Future…
Open Source Data Mining Software Considerations
Jos van Dongen, an associate and principal at business intelligence (BI) consultancy DeltIQ Group recommends that businesses should…
Panorama Supports Microsoft SQL Server Parallel Data Warehouse
Business Intelligence (BI) solution provider, Panorama Software, has announced support of the Microsoft SQL Server 2008 R2 Parallel…
Pentaho Launches Enterprise Data Services Suite
Pentaho announced the availability of its Pentaho Enterprise Data Services Suite, a data integration platform that can collect…
Webtrends Adds Online Behavior Data to Salesforce CRM
Webtrends is adding online behavioral data to Salesforce.com’s customer relationship management (CRM) system so sales, support and marketing…