Pentaho Brings Business Intelligence to Hadoop
Open source business intelligence company Pentaho unveiled BI and data integration tools for Hadoop this week, but they…
News
Why Not to Invest in CRM
There are many great reasons for implementing CRM but if your business need is driven by impulses that…
iWay Aims to Integrate Enterprise ERP, CRM and SFA
Calling enterprise application integration a “distinct pain in the ERP,” this IT Jungle report offers an overview of…
JMP Software Embraces Excel, R Open Source Users
JMP, a business unit of SAS, has announced the latest version of its JMP statistical discovery software that…
New Malware Wants Your Life, Not Your Passwords
A research paper published this week should serve as a wake-up call to those who are particularly fond…
Sears Boosts Its Campaign Process with Unica CRM
According Sears Holdings, a new CRM system has improved its campaign execution from two and one-half months to…
Webs.com Launches Lightweight CRM for Home and Micro-Businesses
Webs.com has launched ContactMe.com, a new customer relationship management (CRM) tool designed for entrepreneurs and micro-businesses of less…
QlikTech Makes Business Intelligence Easier
QlikTech (NASDAQ: QLIK) today unveiled QlikView 10, the latest version of its business intelligence software that the company…
Creating a Social CRM Strategy
Creating a social strategy, according to this article on MyCustomer, is a simple matter of choosing a community,…
Epicor Announces Smarter Business Intelligence Initiative
Epicor Software Corporation (EPIC) has announced its Smarter Business Intelligence (BI) initiative that builds on the real-time, embedded…
NetSuite Releases New Version of OneWorld ERP System
NetSuite has released a new version of its OneWorld ERP system offering integration with Google Apps and is…
Business Analytics, Web Analytics… and Now Content Analytics
The world of business intelligence (BI), analytics and information management changes frequently based on technological advancements and new…
Using Email to Build Customer Relationships
Marketers know the value in email marketing to boost revenues, but according to this report on Media Post,…
iDashboards Announces New Business Intelligence Dashboard Features
Business Intelligence (BI) dashboard provider, iDashboards, has recently announced a new version of its iDashboards X Platform. According…
Data Mining: Finding a PR Goldmine in Statistics
New York City-based dating site, OkCupid, says it regularly mines the company’s database of customer profiles and surveys…
ZSL Launches SmartPrise BI and Mobile BI
ZSL has announced the launch of SmartPrise BI and SmartPrise BI Mobile, its business analytics suite built on…
IDC: Use of Business Analytics Software Growing
A new International Data Corporation (IDC) report reveals how the market for business analytics software and solutions will…
Jaspersoft Announces Secure Reporting Server
Business intelligence software provider, Jaspersoft, has announced JasperReports Server Professional, a centrally-managed and secure reporting server for scheduling…
Little Things Reward Customer Relationships
To foster long-term loyalty, this CRM Buyer article suggests that a company needs to realize that giving up…
Autodesk Selects QlikView as Business Intelligence Dashboard
QlikTech (Nasdaq:QLIK) has announced that Autodesk, Inc., a world leader in 3D design, engineering and entertainment software, will…
Talend Accelerates CRM Data Integration
Talend today says that Hagerman & Company, Inc., recently chosen its open source data integration solution to simplify…
Fujitsu and Salesforce.com Launch New Feature for CRM
Fujitsu Limited (FJTSY)and Salesforce.com(CRM)have announced a new feature for Salesforce CRM that Glovia International, Inc., a Fujitsu Group…
Do Social Networking Systems Belong in the Enterprise?
There is much to be learned about enterprise social networking from Chatter, the collaboration system from Salesforce.com (NYSE:CRM).…
10 Reasons Why Your CRM Might Fail
By connecting the dots between the data that your team puts into the CRM system and the value…
Microsoft Readies Dynamics SL Update
Microsoft plans to ship the latest update of its Dynamics SL enterprise resource planning (ERP) application in the…
GE Capital Fleet Launches Mobile Resource Intelligence Solution
GE Capital Fleet Services has launched Intelligent Ops, a solution that the company calls an integrated business intelligence…
Performance Point Makes BI Creation Easier
Up until the release of SharePoint 2010, you needed to be a specialized business intelligence geek to create…
Eloqua Discover for Salesforce.com Now Available
Marketing automation solution provider, Eloqua, has announced that Eloqua Discover for Salesforce.com (NYSE:CRM) is now available on AppExchange…
The Pre-Crime Concept is Coming to Human Resources
A startup called Social Intelligence says it data-mines social networks to help companies decide who they really want…
Bantam Releases CRM for Twitter Module
Bantam Live has released a new module to help small businesses find, connect, and track relationships with contacts…
Endeca Combines Search and Business Intelligence in Hybrid Enterprise App
Enterprise search provider Endeca Technologies says its latest release makes typically complex business intelligence (BI) applications more accessible.…
Building a BlackBerry-Based CRM System
Previous to using its BlackBerry-based CRM system, RIDGID, part of Emerson Professional Tools, said the salesperson had to…
Boost Efficiency with Advanced Business Analytics
Taking an advanced approach to business analytics can help a business to discover trends and automate processes that…
How To Integrate Cloud Software Applications
When it comes to enterprise applications, most companies have to make a decision between the purchase of pre-integrated…
Microsoft Appoints New President for Office
Microsoft CEO Steve Ballmer has announced the promotion of three insiders as presidents of key divisions at the…
How to Improve Customer Experience on a Tight Budget
Customer experience improvements can be achieved through tactical low-cost initiatives. According to this guide on My Customer, there…
SugarCRM Courts OEMs, Plans iPhone, iPad CRM Apps
Open source CRM vendor SugarCRM is making a play for the OEM market and also planning a native…
Verint Boosts Customer Interaction Analytics Portfolio
Verint Systems Inc. (VRNT) has recently announced its new Impact 360 Text Analytics solution, part of the growing…
Improve CRM Records Search with SearchDummy Fields
For the most part CRM systems offer simple Boolean keyword searches that often return search results that are…
Research: Hadoop Adoption and Usage Trends
Karmasphere has announced the results of a survey of Hadoop developers and users that reveals insights into the…
OrcaEyes Adds Workforce Business Intelligence
OrcaEyes has announced the addition of SonarVision On Demand to its workforce planning and analytics suite. As mentioned…
Salesforce.com Builds Out Service Cloud with Activa Live
It has been expected that Salesforce.com (CRM) would make another purchase in the service automation market. According to…
Jitterbit Integrates Enterprise Apps with Salesforce.com
Jitterbit today unveiled a tool that the company says makes it easier for users to integrate other enterprise…
Microsoft’s Online Business Suite Gets a Dashboard
Microsoft was almost a non-starter in cloud computing just a few years ago — but it has worked…
SuccessFactors Announces Social Recruiting Solution
SuccessFactors, Inc. (Nasdaq: SFSF) has recently announced that it has expanded social recruiting solutions for the Business Execution…
Sybase Announces Mobile Sales for SAP CRM for BlackBerry
Sybase has recently announced the Sybase Mobile Sales for SAP CRM for BlackBerry smartphones. According to the company…
Customer Management Versus Employee Management
Recent Forrester research emphasizes that organizations are investing to improve customer management capabilities. With products such as Salesforce.com…
VAR Launches MobileAccess for Dynamics CRM
VAR Dynamics has recently launched TenDigits MobileAccess for Dynamics CRM. According to this news report on Information Week,…
Tablet Strategies Needed for Business Intelligence Apps
In response to the Apple iPad moving the tablet form factor to the forefront, hardware vendors are introducing…
SAS Analytics Eases Health Care Reform
According to a recent SAS news release, University of Louisville researchers are uncovering better ways for insurers and…