Cincom Enhances Call Center Customer Experience
Cincom Systems, an IBM Premier Business Partner has recently announced a collaboration with IBM Business Analytics and Optimization…
News
Blackbaud Social Launches for Nonprofits
Blackbaud has announced the launch of Blackbaud Social, a new offering that provides social media solutions for nonprofits…
Are Mobile Business Intelligence Solutions Viable?
Author: Peter Evans With the introduction of the latest round of Apple, Android and Windows Mobile devices, major…
From Consumer to Enterprise Mobile Apps
According to recent research from Frost & Sullivan, mobile enterprise applications are projected to total $10.9 billion in…
Data Mining: Profits vs. Privacy
The secret of turning data in to profits, according to this CNBC report is analytics software. As mentioned…
ServiceSource Claims 40 Percent Growth in 2010
Service revenue performance company, ServiceSource, has recently announced first-half 2010 results for the period ending June 30, 2010.…
SAS To Launch Application for Apple iPad
Business analytics software vendor, SAS, says it will launch an iPad version of its software to deliver business…
ClickTale Offers Customer Heatmaps, Form Analytics
Website analytics is an important tool for any small business or ecommerce business. ClickTale, a provider of Customer…
North Carolina State University’s Big Data Effort
North Carolina State University needed a new process to monetize its treasure trove of scientific advancements and university-invented…
An Interview With Infor
According to Greg Corgan, President Global Field Operations, Corporate Senior VP, Infor, if you only pick the manufacturing…
Linking Customer-Focused Tools for CRM Success
According to this report on 1to1 Media, linking CRM and unified communications (UC) brings together the various customer…
SalesNexus Announces CRM and Email Marketing Release Dates
SalesNexus has said it plans to release an easy to learn and navigate user interface and full featured…
San Antonio Spurs Turn to SAS for Sports Analytics
The San Antonio Spurs are using SAS Visual Data Discovery to gain an edge over their NBA competitors.…
Marketo Launches Chatter for Sales Insight
Marketo has announced the launch of Chatter for Sales Insight on salesforce.com's ChatterExchange, According to this PR Web…
Salesforce Scampers Past 2Q Estimates
SaaS pioneer Salesforce had no trouble exceeding analysts’ estimates in its second quarter today, posting a profit of…
iProfile Launches Sales Intelligence Application
iProfile has announced availability of iProfile SalesIQ, the first IT focused sales intelligence application for CRM systems. As…
Autotask To Launch Community App Marketplace
Autotask has plans to launch a new community app marketplace. This report on MSPmentor syas that Autotask is…
CompanionLink Offers PC Sync with BlackBerry Torch
CompanionLink Software has announced two-way synchronization with BlackBerry Torch 9800. According to this Trading Markets news release, CompanionLink…
Social CRM Software Part of Customer Service Picture
While customers still value traditional customer service, this IT Business Edge report suggests that Social CRM software is…
myGearStore Upgrades to FinancialForce Accounting
FinancialForce.com has announced that myGearStore has chosen to replace NetSuite with FinancialForce Accounting to help fulfill up to…
Investors Look for Good News from Salesforce.com
Salesforce.com (NYSE: CRM) will report its quarterly results later this week, and investors will be looking for the…
SAP Mobile CRM for iPhones
According to this Ecommerce Times review, the Sybase for SAP CRM iPhone app offers a range of features…
Google Helps SMBs With Social CRM
Google looks to be creating a platform that a small businesses can use to turn a variety of…
The Need for Predictive Analytics in the Enterprise
According to SAS, to survive organizations must supplement their business intelligence activities with business analytics. Reseller News reports…
Alauras Software Adds CRM to Apple iPad
Alauras Software has unveiled the latest version of its CRM software, boosting sales force automation capabilities and adding…
A New Wave of CRM Best Practices
According to this report on Baseline Magazine, back in 2002 analysts were predicting that 80 percent of CRM…
Small Business Suite CRM Market Leaders
This article on Destination CRM takes a look at Small Business Suite CRM market leaders. Included in the…
Three Steps to a Successful CRM App
Few would argue that CRM has been one of the most significant business trends and application categories to…
SMBs Plan to Increase Technology Investments
According to the findings in the recent “2010 Small and Medium Businesses Routes to Market Study,” a large…
IBM Snaps Up Unica for Marketing Analytics
IBM today said it plans to buy Unica (NASDAQ: UNCA), a provider of interactive marketing analytics, in a…
Enterprise Suite CRM Market Leaders
This article on Destination CRM takes a look at Enterprise Suite CRM market leaders. Included in the leader…
The Salesforce.com CRM Talent Shortage
According to this article on CIO, there’s a significant shortage of CRM implementation talent, focusing on Salesforce.com. The…
Net@Work Offers SalesLogix CRM App for Android, iPhone
Net@Work has announced OnTheGo for Sage SalesLogix CRM, a mobile application for iPhone and Android phones. Available for…
Intelestream Offers Order Management in Online CRM for SMBs
Intelestream has announced that a complete Order Management Solution has been added to the online CRM application intelecrm.…
Predictive Analytics in the Enterprise
According to this report on CIO, enterprises must think about balancing optimization and be willing to accept the…
Sales Force Automation Market Leaders
This article on Destination CRM takes a look at Sales Force Automation (SFA) market leaders. Included in the…
Mobile Sales Force Automation Software Feeds Market Growth
GIA has announced the announced the release of global market report on Sales Force Automation (SFA) Software. According…
CompanionLink Releases DejaOffice Update for Android
DejaOffice has announced the release of version 1.6.2 of its contact management app for Android-powered devices. As noted…
Innography, Willis Partner for Business Intelligence
Willis Group Holdings has announced it is partnering with Innography to launch Willis PatentWize, an enterprise-wide business intelligence…
Computech Updates BusinessMan ERP Software
According to this PC World news report, Computech IT Services has updated BusinessMan Software, its enterprise resource planning…
Genius.com Offers Free Version of Demand Generation
Genius.com has announced a free version of the Genius Demand Generation product that is fully functional and can…
Salesforce CRM Customers Want Accounting Integration
A recent survey conducted by FinancialForce.com suggests that the majority of surveyed Salesforce CRM users are fed up…
CRM, ERP Software Remain Top CIO Issues
According to this TMCnet report, a Gartner Group study undertaken earlier this year indicates that Customer relationship management…
SAP On Track Despite Google Wave Demise
As reported on Datamation, one of the partners Google was working with, enterprise software giant SAP, wants to…
Sybase Speeds Up Business Intelligence Performance
Sybase is speeding up business intelligence (BI) and analytics with the latest version of Sybase Replication Server. The…
Elixir and Netezza Announce High-Velocity Business Analytics
Elixir Technology and Netezza Corporation have announced a new technology partner agreement. Jointly, the two companies plan to…
Use of Mobile Business Intelligence Apps Expected to Grow
According to this Computer World report, delivering business intelligence applications to your employee’s mobile devices can boost customer…
Zoho CRM for BlackBerry Expected to Launch out of Beta
The Zoho CRM app for BlackBerry provides standard functionality in Zoho, optimized for the mobile environment. According to…
Rapid Insight Upgrades its Business Intelligence Software
Rapid Insight has announced a major upgrade to its business intelligence software product, Veera has been released. According…
Tips for Choosing Small Business Technology Solutions
Adapted from the “Wall Street Journal Complete Small Business Guidebook”, this article offers basic considerations to help you…