Global Business Intelligence Software Market to Reach $12.4 Billion
Global Industry Analysts (GIA) has announced the release of its global report on the Business Intelligence Software market.…
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Preparing For a Career in Business Intelligence
Getting started in a business intelligence career may be the easiest way for a graduate to break into…
The NASDAQ Group Builds Loyalty with Outsell Analytics
Outsell, Inc. and Scout Analytics have recently announced the successful deployment of Outsell Scout Analytics by The NASDAQ…
Ciboodle Launches New social CRM Product
Sword Ciboodle has launched a new social CRM product, Ciboodle Crowd, which enables organizations to create an online…
Delivering on Customer Experience in Multiple Channels
Today’s online channels not only serve as marketplaces but also as public forums in which consumers and businesses…
Catalina Marketing Gains Traction With SAS and Netezza
Catalina Marketing says it has reduced its model-scoring times from 4.5 hours to around 60 seconds thanks to…
Microsoft Dynamics CRM 2011 Beta Coming in September
Microsoft (NASDAQ: MSFT) announced today that the next version of its customer relationship management (CRM) solution will be…
TenDigits Expands Mobile CRM for Microsoft Dynamics
TenDigits Software has recently announced the release of MobileAccess 4.7. Originally designed for smartphones, MobileAccess 4.7 can now…
Gartner Report: Magic Quadrant for Social CRM Report
Last week Gartner unveiled the ‘Magic Quadrant for Social CRM’ report. The report is a collaborative effort by…
Tools and Platforms for Analytics Support
As reported in this IT-Director.com article, there appears to be a surge in demand for analytics. As a…
Initiatives to Drive Successful CRM Solutions
1to1 Media and Gartner have recently partnered to spotlight companies that launch strategies that aim to build customer…
Australian Retailers Failing in Customer Retention
New research from Forrester Research says that Australian online retailers risk losing customers by failing to invest in…
EMC Moves into Business Analytics with Greenplum Acquisition
EMC (NYSE: EMC) has long been dominant in the data storage market; now the company wants a hand…
Plan Your CRM Transformation in 6 Steps
According to this article on CRM Buyer, a CRM transformation needs to be linked to overall IT strategy…
Phocas Brings Business intelligence to Smartphones
Business intelligence (BI) software firm, Phocas, has launched a browser-based version of its Professional Suite. As reported on…
Plan a Sales Management Process Before CRM Projects
With the global recession lifting and recovery underway in some parts of the economy, organizations are taking a…
Unlocking the Value of your Business Intelligence Data
Business intelligence (BI), the practice of optimizing processes and systems to leverage organizational data helps deliver the right…
AdvancedEMedia Adds CRM, Email Marketing to WebJaguar
AdvancedEMedia says the company continues to leverage its SaaS and Cloud Computing model by adding new features to…
CRM, Business Intelligence Go to College
Microsoft (NASDAQ: MSFT) this week announced plans for a customer relationship management (CRM) education program with the University…
Microsoft Announces Rotman Programs Centre for CRM Excellence
Microsoft Canada Inc. and The University of Toronto’s Rotman School of Management have jointly announced the creation of…
Implementing an MDM system for Business Intelligence
With today’s economy, CIOs who have taken on the enormous task of enterprise master data management (MDM) are…
Performance Analytics in the Call Center
Applying performance analytics solutions in contact centers can help organizations identify opportunities to cut costs and grow sales.…
The Gap Glitches Show Need for Connecting IT and CRM
Incorrect customer transaction data and information sharing limitations between online and local stores at clothing retailer, the Gap,…
Orbitz Hires Orton Citing CRM Experience
Online travel company, Orbitz Worldwide, has scooped up Chris Orton, former senior director of Internet marketing at eBay,…
Oracle Takes Business Intelligence to New Level with BI 11g
Oracle (NASDAQ: ORCL) today unveiled Oracle Business Intelligence 11g, promising greater ease of use and performance for end…
Is Business Analytics The Real Deal or Just a Fad?
Deloitte Consulting recently questioned the merits of business analytics and several of the firm’s leaders weighed in with…
ComScore Acquires Nexius’ Mobile Analytics Products Division
ComScore, Inc. has announced that it has acquired the products division of Nexius, Inc., a provider of mobile…
Social Media Analytics for the Enterprise
According to a new report on the GLGroup website, SAS’s entry in social-media analytics is a key indicator…
Microsoft, Salesforce Battle in CRM Cloud Space
In June, Salesforce claimed that Microsoft violated five Salesforce.com patents with its Windows Server AppFabric for installing and…
MicroStrategy Makes BI Mobile with iPhone, iPad App
MicroStrategy (NASDAQ: MSTR) today announced the general availability of MicroStrategy Mobile, a business intelligence (BI) application platform for…
Enterprise Applications: Judging the TCO of Software Upgrades
A vendors’ on-premise software upgrades should be welcomed by companies, but this Business Week report suggests that many…
Using Semantics to Streamline Information Management
When enterprises use semantic intelligence, this Information Management reports says the result enables finding and extracting knowledge and…
Lead Liaison Introduces New Lead Generation Solution
Lead Liaison has recently announced availability of its on-demand real-time lead generation and marketing automation offering. As mentioned…
Developing Business Intelligence Systems with Composite Server
The data delivery platform (DDP) is a modern architecture for developing business intelligence systems where data consumers, such…
Data Warehousing as a Service Options
Data warehouses and the business intelligence applications built atop them are typically highly customized, making software as a…
SuccessFactors Acquires Inform Business Impact
SuccessFactors Inc. has announced that the company has completed its acquisition of Inform Business Impact, the global leader…
Sage Launches New Business Management Software
Business management software provider, Sage, has announced its new business management platform. According to this report on CBR,…
Aplicor Launches User Experience Early Adopter Program
Aplicor recently announced the pilot phase of its collaborative Early Adopter Community program. According to this TMCnet story,…
Leveraging Performance Management for Supply Chain Improvement
A new article on Supply & Demand Chain Executive suggests that sharing performance measures with suppliers will align…
SamePage Updates Enterprise Knowledge Management Wiki Solution
eTouch SamePage has announced the release of SamePage version 4.3. As mentioned in the company’s news release, this…
NetCharts Pro v7.0 Offers Developers Embedded BI
Visual Mining has announced the immediate availability of NetCharts Pro v7.0. According to the company’s news release on…
New Editions of Maximizer CRM 11 Announced
Offering small businesses marquis sales tools and upgraded contact management capabilities to leverage pipeline opportunities in real time,…
Build Your Own Business Intelligence Platform with SQL
Even with limited resources, you can still build a a business intelligence (BI) platform that is fully functional.…
Gartner Highlights the Past, Present and Future of CRM
Gartner analyst, Ed Thompson, recently laid out an expansive view of CRM’s past, present and future with a…
Report Suggests Consumers Prefer Email Contact Over Social Media
A new report from Rhino Marketing suggests that consumers check email first, social media and search engines second.…
Scribe Launches Scribe Insight 7.0 Software
Scribe Software, a leading data integration and migration solution provider of Microsoft Dynamics CRM and Salesforce.com has announced…
CRM Choices From Proprietary to Open-Source
There are lots of CRM choices available, ranging from very expensive to cheap, proprietary to open source, traditional…
Business Automation Companies Address Marketplace Changes
Business automation software companies are introducing new initiatives to help better address marketplace requirements, such as needs related…
Crowe Horwath Announces ERP for Metals Industry
Crowe Horwath LLP has announced the Crowe Metals Industry Accelerator for Microsoft Dynamics AX solution. According to the…
Acxiom Partners with Return Path for Email Deliverability
Acxiom Corporation has announced a new partnership with Return Path. Under the partnership, the company will integrate Return…