Leadmaster Introduces Enhanced Integration Program
Leadmaster has introduced an enhanced integration program for lead generation and lead providers, which enables users to upload…
News
Acumatica Goes Mobile
Acumatica has announced that its cloud ERP software can now be accessed on the iPhone. "Acumatica utilizes cloud…
Workbooks.com Partners with InvisibleCRM
Workbooks.com and InvisibleCRM have announced plans to collaborate on an Outlook integration offering for Workbooks.com based on InvisibleCRM’s…
Sonoma Partners Announces Revenue Increase
Chicago-based Sonoma Partners has announced that its revenues grew by 44 percent in 2009. "The firm works exclusively…
BIRT Goes Mobile
The open source Business Intelligence and Reporting Tools (BIRT) solution is now available on the iPhone. "Actuate, which…
Microsoft Office 2010 Coming in May
Microsoft has announced plans to make Office 2010 available to businesses on May 12th, a month before the…
CDSoft Announces SuperOffice CRM
CDSoft has announced the launch of its SuperOffice CRM solution for smaller business. "Since its new model was…
Whitney Selects IBM
Whitney National Bank has chosen IBM technologies to optimize the delivery of specialized services to its customers. "Bank…
Gentrack, Outpost Partner on CRM for Water Utilities
New Zealand’s Outpost Central and Gentrack have partnered on a solution that provides customers with real-time information on…
Microsoft Introduces Visual Studio Team Explorer
Microsoft has launched a beta version of Visual Studio Team Explorer. "Microsoft acquired the assets of Teamprise in…
StatusNet Releases Enterprise Network, Updates Software
StatusNet has introduced the StatusNet Enterprise Network, and has updated its software to version 0.9.0. "StatusNet is an…
Jacada Introduces Jacada Insight
Jacada Ltd. has introduced Jacada Insight, a solution designed to help companies understand and improve the customer experience.…
SocialText Updates to Version 4.0
Socialtext has launched version 4.0 of its enterprise social software platform. "There are several new features, a number…
Microsoft Says Software ‘All In’ on the Cloud
Just like the late winter sky outside the Paul G. Allen building on the campus of the University…
RightNow Intros New SaaS CRM Contract
CRM vendor RightNow has introduced a new SaaS pricing and licensing model. "RightNow contends that while SaaS has…
Google Enhances Apps Backup
Google has announced the extension of advanced data backup and recovery to all components of its Apps suite.…
Rapportive: CRM for Gmail
UK-based startup Rapportive has introduced a CRM tool for Gmail. "Rapportive [is] a new browser plugin, not unlike…
Sage Makes Millennium CRM Available to Resellers
Sage North America has announced that its Sage Millennium CRM solution for large nonprofit organizations is now available…
Understanding Social CRM
Computer Business Review’s Janine Milne takes an in-depth look at social CRM and its key benefits. "Social CRM…
Telephonetics Enhances Offering
Telephonetics VIP has enhanced its offering with a solution designed to keep callers from having to repeat themselves.…
Get Satisfaction Targets SMBs
Get Satisfaction has introduced four new packages of community-building tools for small and mid-sized businesses. "Get Satisfaction provides…
DCPA Profits from Soffront CRM
Financial management firm Diefendorf Capital Planning Associates (DCPA) says it’s increased its revenues by 300 percent over the…
NetSuite Gives 100 Percent
NetSuite has introduced a new channel sales program, the NetSuite SP100 Program, through which it will pay partners…
Root Consulting Chooses Intelestream
The consultancy has joined the Intelestream Partner Program, and has also deployed intelecrm for internal use. IT consultancy…
Infusionsoft Announces Email Marketing 2.0
Additional functionality includes new e-mail authoring capabilities, data import, and automated template creation. Infusionsoft has repositioned itself with…
Delhaize Selects Accenture
Accenture has been chosen to implement an integrated supply chain enterprise resource planning platform. Accenture has been awarded…
DataFlux Lauches Data Management Platform
Data management solutions provider DataFlux has introduced the DataFlux Data Management Platform, which offers centralized access to data…
PlayPhone Chooses Sybase IQ
The solution will be used to provide PlayPhone with information on its customers and marketing campaigns. PlayPhone has…
Virgin Media Collaborates with Zeus
The collaboration is aimed at improved Virgin Media’s online customer experience. Virgin Media is working with Zeus Technology…
Campaigner Updates EMail Marketing Offering
The new release is designed to help small businesses run their own e-mail marketing campaigns. Campaigner has introduced…
StrongMail to Integrate with SAP CRM
The combined solution will help companies identify the most influential customers in their CRM database to target their…
Salesforce Reports FY 2010 Results
The company added 17,100 net new customers during the past year. Salesforce has reported its fourth quarter and…
RedHorse CRM Updates to Version 2.5
The interim release is a quick followup to the company’s recent introduction of v2.4. RedHorse Systems has updated…
SAP Intros BusinessObjects Business Intelligence OnDemand
The solution combines all SaaS-based BI offerings in the SAP BusinessObjects portfolio. SAP has introduced its new SAP…
IQMS Launches EnterpriseIQ 7.7
The new release includes more than 400 revisions across all areas of the ERP package. IQMS has introduced…
SMS Buys Bright Blue
The company has been looking for an opportunity to acquire Oracle Siebel CRM and business intelligence capabilities for…
Jive Software Considers IPO
The company taking steps that may lead it towards a public offering. Jive Software may be working towards…
Responses to Chatter in Beta
Users see the solution as extremely useful, through the lack of access for users not on Salesforce is…
NaviSite Sells Managed App Business to Velocity
The deal covers the division that serves Lawson and Kronos applications. NaviSite has announced plans to sell one…
Microsoft Dynamics NAV 7 Delayed
Microsoft has delayed its planned delivery date for Dynamics NAV 7. "Microsoft officials confirmed that the next major…
Sendible.com Upgrades Offering
The site is designed to help companies manage their social media presence. Sendible.com has launched an updated Web…
Virgin HealthMiles Chooses IntelliResponse
The company will use the hosted Answer Suite technology across all of its customer service channels. Virgin HealthMiles…
Lawson Updates Talent Management Suite
module. Lawson Software has introduced a new version of its Talent Management Software, offering enhanced integration, enhanced globalization…
SAVO Integrates with SAP CRM
The companies are offering packaged integration on current releases, and out-of-the-box integration for future releases. SAVO has announced…
Experian, CedarCrestone Partner on CRM for Higher Education
Address verification solutions provider Experian QAS and consulting firm CedarCrestone have collaborated on an updated version of Experian…
Putting the ‘Customer’ and the ‘Management’ Back in CRM
Like most businesses these days, Cambridge, Mass.-based video-editing startup Pixability has a customer relationship management software system (Highrise),…
Noble Systems Introduces TouchStar 6.0 for Call Centers
The company has added significant enhancements to the call center software solution. Contact center technology provider Noble Systems…
Ladbrokes Counts on CRM
The gambling company says its focus on CRM and targeting marketing will provide it with a competitive edge.…
Web-based CRM Puts Westmont College in the Cloud
The college is using a cloud integration to exchange information between SalesForce CRM and its Datafel ERP system.…
Sybase Targets Mobile CRM Software
The company has announced plans to focus on mobile CRM in the coming year. Sybase has announced plans…