HHS Chooses Acumen for CRM Software
Acumen will provide a CRM/project management solution from Salesforce.com. The Office of the National Coordinator for Health Information…
News
CloudShare Introduces CloudShare Pro
The new version of the company’s offering is targeted at individuals, teams and the SMB market. CloudShare has…
Tatitlek Chooses Deltek CRM
The company will use Deltek’s Costpoint CRM to improve business development processes. The Tatitlek Corporation has selected a…
Draftfcb Gets VW CRM Contract
The car maker says Draftfcb demonstrated a solid grasp of Volkswagen’s business. Volkswagen has selected Draftfcb to handle…
Spotlight: SAP, Open Text Partner on Digital Asset Management
Open Text’s digital asset management solution will be sold in conjunction with SAP CRM software. SAP and Open…
Comarch Offers Integrated Solution
The offering combines network management with BSS and CRM. Comarch has introduced a pre-integrated offering for ISPs called…
CustomerCentric Intros Salesforce App
The new application helps support the CustomerCentric Selling sales process. CustomerCentric Selling has introduced a new Salesforce.com AppExchange…
CompanionLink Syncs with ACT!
The company has introduced a new iPhone wireless sync solution. CompanionLink Software has announced a new iPhone wireless…
Redknee Announces Microsoft Partnership
The company’s TCB offering will be integrated with Microsoft products to form a combined solution. Billing software provider…
HootSuite Expands CRM Offering
The company describes the upgraded features as a social CRM tool. HootSuite has introduced new functionality to its…
Open Source Repository Boasts 2,000 Applications
The resource now connects to 2,000 applications, ranging from an office template solution to to geospatial analysis software.…
Oracle Buys Convergin
The transaction is expected to close in the first half of 2010. Oracle Corp. has acquired real-time service…
Crest and Visa Count on Olympics CRM
The companies are using CRM and e-mail marketing solutions to target customers during the Winter Olympics. Both Crest…
Convergys Partners with Microsoft
The companies are collaborating on a next-generation business support system. Convergys has announced a partnership with Microsoft under…
Sage Intros X3 Version 6
The new version improves usability, scalability and configurability. Sage has launched version 6 of its X3 ERP software.…
Fujitsu Integrates with MindTouch
Scanned documents can now be posted automatically to the MindTouch cloud-based collaboration service. Fujitsu has announced the integration…
Experlogix Intros Portal for Dynamics CRM
The new offerings helps organizations handle online sales. Experlogix, Inc. has released a portal edition of its configurator…
Lack of E-mail Can Cost a Company $15,000
The U.S. Department of Labor has gone paperless as of the first of the year. As of January…
HP Trims Updated for SharePoint
The latest version of HP’s records management software can archive and manage SharePoint data. Version 7 of HP’s…
Duxoft Offers Hosted IP Call Recording
The solution provides full call recording functionality without requiring a premise-based system. IP call recording provider Duxoft’s MiaRec…
Satuit Boasts 80 Percent Earnings Increase
The CRM vendor says the growth was due at least in part to the continuing trend for hosted…
Esnatech Focuses on Integration
The company sees unified communications as a way to improve the efficiency of legacy solutions. Unified communications (UC)…
Cartridge World Chooses NetSuite
The company selected NetSuite for its integrated CRM, ERP and e-commerce offerings. Cartridge World recently turned to NetSuite…
Soffront Named Product of the Year
The company’s CRM solution is available as on-premise software or SaaS. Customer Interaction Solutions Magazine has given Soffront…
Managing Social CRM Data
Managing data from Twitter, Facebook and LinkedIn can present a significant challenge. In a recent article at SearchCRM.com,…
SAP Seeks to Regain Customer Trust
In a conference call, cofounder Hasso Plattner admitted, "We have lost, here and there, the trust." Following the…
Colt Selects Tibco
Tibco will help Colt’s client deploy apps across both physical and virtual infrastructures. Business communications and managed services…
CRM on the iPad
Adding geolocation to CRM could enable new and interesting forms of customer service. ChannelWeb’s Ed Moltzen looks at…
Hein, NetSuite Partner on Customized Apps
The financial, ERP and CRM apps will target specific industries. Hein & Associates has announced a partnership with…
SprinxCRM Updates Offering
The new version offers compatibility with more browsers and operating systems. SprinxCRM has introduced a new version of…
Augmented Reality for the Enterprise
SAP is exploring methods of incorporating augmented reality into its business apps. SAP is looking at ways to…
Spotlight: Demandbase Updates Stream
The newest version adds increased customization of user alerts. Demandbase has released the third generation of its Demandbase…
Welcome to the Enterprise Applications Daily Newsletter
Your CRM newsletter is expanding to give you much more of what you told us you looking for…
CEO Ouster Latest Sign of Woes at CRM Leader
SAP CEO Leo Apotheker resigned unexpectedly from his post this weekend, after the company said Apotheker and its…
Investors Punish NetSuite Despite Decent 4Q
Shares of on-demand software provider NetSuite plunged more than 15 percent Friday as investors sold off the stock…
RedBuilt Switches to NetSuite
NetSuite says RedBuilt is the largest company to date to make the switch. RedBuilt LLC, which provides engineered…
Zell Joins Razorfish
The hire is part of an effort to increase the agency’s CRM presence. Razorfish has hired John Zell…
Intelestream Recognized as Product of the Year
Intelestream’s intelecrm offering is designed to give small and medium sized businesses access to enterprise level CRM functionality.…
Zoho Thriving in a Competitive Market
The company offers a wide range of popular Web productivity applications, including Zoho CRM. Zoho Corp. currently offers…
Contactology Integrates with Zendesk
The integrated solution allows users to manage e-mail subscriptions from within Zendesk. E-mail marketing and online survey technology…
NBC Universal Partners with KickApps
KickApps gives NBC a solid platform for community development. NBC Universal has announced a partnership with social platform…
Hosted Call Center Solution Assists Storage Provider
Extra Space Storage has improved its customer service with the help of inContact’s hosted call center platform Self-storage…
Salesforce Introduces Visual App Modeling
Salesforce.com (NYSE: CRM) today introduced Visual Process Manager for Force.com, a new rapid application development tool for Force.com…
Marketo Wins Salesforce.com Award
Marketing automation company Marketo was recognized with the Best Mass E-mail award in Salesforce.com’s AppExchange Best of ’09…
Akvelon Offers Dynamics CRM Customization
The new service is designed to help companies customize Dynamics CRM to meet their requirements. Akvelon has introduced…
Super Bowl Ads to Focus on Social Media
p>Many Super Bowl advertisements this year will focus on social media and loyalty marketing. Many of this year’s…
Actuate Updates BIRT, Buys Xenos Group
Key benefits of the updated solution include a new user interface, Flash-based dashboard charts, and 23 standard reports.…
Siperian Focuses on the Customer
The company’s Extension Customer View offering gives banks a holistic view of their customers. Master data management (MDM)…
iTuple for iPhone, iPod and iPad
The iTuple CRM app from ERP software provider xTuple is now available at iTunes. ERP software provider xTuple…
Cloudkick Monitors Cloud Performance
The company has launched its new cloud monitoring service. Cloudkick has launched its new cloud monitoring service, with…