Microsoft’s Business Contact Manager Goes on Its Own
In a move it says will help small businesses tap the power of customer data with the sophistication…
News
IBM Teams Up With SAP on ‘Atlantic’
IBM and SAP on Monday announced plans to release a jointly developed application that allows employees to access…
Microsoft Widens Hosted CRM Preview
Microsoft has expanded the preview of its hosted customer relationship management (CRM) offering to more partners and customers.…
Business Intelligence’s Feeding Frenzy
Despite concerns about a potentially weak 2008 for software companies, there’s one sector of the business that continues…
NetSuite Raises IPO Price
NetSuite on Tuesday raised the price range for its highly anticipated initial public offering from between $13 a…
Microsoft Dynamics CRM 4.0 Ready for Download
Microsoft announced Monday that it has released to manufacturing the long-awaited update to its Dynamics-branded customer relationship management…
VMware Gets SAP’s Vote of Confidence
VMware on Tuesday got even more validation for its virtualization software suite, thanks to a deal that will…
Just In Time: SAP Delivers CRM 2007
SAP on Tuesday released an upgrade of its CRM 2007 software suite featuring a new user interface and…
SaaS Startup Offers Marketing Help
Ridgely Evers, CEO and founder of NetBooks, has an owinteresting take on how small businesses approach marketing: “Most…
Six Holiday E-Mail Marketing Tips
This time of year consumers are bombarded with holiday e-mail from merchants offering everything from gift guides to…
TomorrowNow Execs Gone Today
Oracle’s lawsuitover alleged trade secrets theft by an SAP subsidiary seemed to be on the back burner, but…
Salesforce.com Shares Spike On Solid 3Q Results
Salesforce.com shares rallied up $6.56 a share, or 13 percent, to close at $57.35, a day after the…
Salesforce.com Explains Its OpenSocial Strategy
Among the scrappy Web 2.0 startups taking part in Google’s recent OpenSocial announcement, Salesforce.com kind of stood out.…
SAP Primes SaaS Reseller Pump
SAP finally built it. Now it’s time to find out if customers will come for Business ByDesign. The…
NetSuite Offers SuiteBundles of Customization
Whether you call it software-as-a-service, Web-based software or on-demand applications, products such as NetSuite and Salesforce.com are changing…
SAP Shows Solid Earnings, Firm Stance Against Oracle
SAP on Thursday narrowly topped analyst profit estimates in its third quarter, raking in $579 million on sales…
The Good News About Bad Reviews
Many small e-tailers worry bad reviews posted online by unhappy customers will seriously hurt their business. The truth…
Convert Web Store Visitors to Action Figures
You’ve spent the Adwords or Adcenter dollars to attract visitors to your site — and it worked. Now…
10 Holiday Tactics to Improve Sales in 10 Weeks
It’s the 10th day of the 10th month, so it’s only appropriate that today we outline 10 tactics…
SAP, Business Objects in $6.7B Merger
Enterprise software giant SAP plans to acquire software firm Business Objects in a $6.7 billion deal, (€4.8 billion),…
SAP Readies New Developer Perks
SAP on Tuesday will disclose the details of a new licensing model that it hopes will entice at…
SAP’s On-Demand Strategy Draws Tepid Reviews
A day removed from the debut of its first software-as-a-service (SaaS) offering, Business By Design, SAP on Thursday…
Salesforce.com Takes Wraps Off Force.com
SAN FRANCISCO—Saleforce.com CEO Marc Benioff kicked off the Dreamforce 2007 conference Monday by unveiling the particulars of Force.com,…
NetBooks Targets ‘Small Businesses
For some small businesses, QuickBooks, Microsoft Outlook and maybe another application or two is all the business management…
SugarCRM 5 Pulling Against Closed Source CRM
The multi-billion-dollar market for CRM software is hotly contested by closed source vendors like SAP, Oracle and Salesforce.com…
Refreshing a 20-Year-Old ACT
This year’s version of ACT, the contact management software from Sage, coincides with the 20th anniversary of the…
SAP Makes Yet Another Play for Small Business
Since it first debuted Business One back in 2003, SAP has been courting small businesses, and it continues…
Salesforce COO Takes Top Job at CacheLogic
Salesforce.com COO Phill Robinson bid adieu to the on-demand business software firm Monday to become CEO at CacheLogic,…
Zoho for SOHO
We’re writing this introduction to the Zoho suite of online, browser-based office productivity tools using, appropriately enough, Zoho…
AOL Targets Behavioral Ad Tech
AOL today announced it bought online behavioral targeting advertising network Tacoda for an undisclosed sum. Tacoda makes software…
Salesforce Heads Off Software At The PaaS
With the change of seasons comes a change in Salesforce.com. The company today released Salesforce Summer ’07, which…
Catch and Release Tips for E-Mail Marketing
Article courtesy of ECommerce-Guide.com. E-mail marketing is an affordable way for small Web shop owners to build a…
Xactly Wants to Handle Your Sales Compensation
Successful small businesses tend to be masters of outsourcing functions that aren’t core to their expertise — payroll…
Exploring Office 2007: Outlook 2007 Tips and Tricks
The first time you open Outlook 2007 you might be disappointed to see that, on the face of…
Get to Know Your Customers With New Survey Service
E-mail marketing provider Constant Contact today unveiled ListenUp Survey, an online customer feedback program for small businesses that’s…
Web Retail All About Customer Experience
A report released today ranking the top 100 online retailers for customer satisfaction finds that the customer’s experience…
NetSuite Goes Mobile
If you own or manage a small business, mobility could be your middle name. Whether you’re developing new…
Google, Salesforce to Meet in The Enterprise?
Google and Salesforce.com are talking about forging a partnership to take on rival Microsoft , which is hungrily…
SAP In Acquisition Mode
SAP announced two significant acquisitions at its SAPPHIRE ’07 international customer conference in Vienna, Austria. The one that…
Skype Me on Salesforce.com?
They call it Skype for Salesforce.com, but you might as well call it a way to hop on…
Oracle to SAP: Don’t Erase The Evidence
UPDATED: Oracle asked a judge to ensure that SAP doesn’t destroy evidence pertaining to the suit it filed…
Salesforce.com Seeds Its Future
Just a few miles north of the official geographic territory known as the Silicon Valley in San Mateo,…
Salesforce, Adobe Together at Last
Salesforce.com today announced that developers can now use the Flex developer toolkit from Adobe on its Apex platform.…
SalesForce.com Gets Unstructured
Salesforce.com is broadening its database capabilities by adding the ability to work with unstructured data to its AppExchange…
SAP’s Chief Software Architect Calls it Quits
SAP announced today that its supervisory board has accepted the resignation of chief software architect Shai Agassi, who…
SAP Could be ‘In a World of Trouble’
Analysis: The lawsuit that Oracle filed against its rival in the enterprise software market yesterday is going to…
Jaxtr Looks to Give Social Networking a Voice
Every business owner knows it: If you could just talk to prospects one-on-one, you could convert them to…
Xactly Upgrades, Expands and Looks Ahead
It’s no mystery what motivates a salesperson: It’s good, old-fashioned money. Salespeople naturally want to earn large commissions,…
CRM With Google Flair?
Applications software vendor Etelos showed it has a little bit of Google in it with the beta availability…
Salesforce to Offer Wall Street Support
UPDATED: Salesforce.com will announce a new customer relationship management (CRM) application tomorrow specifically tailored for the financial industry,…