Fraud Concerns No Match For eCommerce Growth
The growing threat of phishing attacks and increased incidences of identify theft weren’t enough to keep consumers from…
News
Sport Supply Group Relies on SAP to Keep Running
The Sport Supply Group’s e-commerce operation has enough bells and whistles to require an exceptionally robust software platform.…
Seven Ways to Improve Measurement in Your Data Use
Designing and implementing a system that uses data to improve your marketing requires a large amount of planning,…
CRM for Professional Services
CRM, the trendy, “must-have” application for successful sales teams across the country, takes a new turn today as…
Big CRM for Small Business
Customer relationship management, or CRM, is a pretty hot topic for SMBs these days, or so it seems…
SalesCenter Makes CRM Software 3-D
Touting what it calls the three C’s of CRM, SalesCenter today announced a new version of its Web-based…
SAP Aids Utilities in Compliance Woes
SAP AG is helping utility companies leverage Web services to help them more efficiently deal with deregulated markets…
Prioritize Your Optimization Opportunities
You use a great Web analytics tool. It delivers great data tied to your site goals and to…
Microsoft Developers, Meet Salesforce.com
Salesforce.com launched the sforce Developer Program for Microsoft Office, featuring a set of free tools and resources to…
Focus Your 2005 Web Analytics Spending
A recent Forrester report, based on a survey of 176 companies with $500,000 in yearly revenue, reveals 54…
SugarCRM Upgrades Core Suite
Open source CRM vendor SugarCRM hopes its new offering, which comes in professional and open source flavors, is…
Active Advisor Makes Sales Reps Smarter
Business-to-consumer (B2C) software developer Active Decisions rolled out the latest iteration of its guided selling software Monday. The…
ESurance Hires Veeper for Customer Service
For better or worse, e-commerce lacks human sales help. Online broker Esurance hopes a virtual customer service rep…
Siebel Updates Hosted CRM Software
UPDATED: Siebel’s CRM software, originally aimed at small- to medium-sized businesses (SMB), is getting an upgrade, with new…
Oracle Maps ‘Project Fusion’ Plans
REDWOOD SHORES, Calif. — Oracle launched its first initiative today as a newly merged company. Dubbed “Project Fusion,”…
Enterprise Braces for Oracle’s Impact
Government, financial services and manufacturing are the enterprise sectors that will feel the first ripple effect of the…
Siebel Updates Hosted CRM Software
UPDATED: Siebel’s CRM software, originally aimed at small- to medium-sized businesses (SMB), is getting an upgrade, with new…
Oracle Expects to Finalize Merger this Week
Oracle may be able to start its marriage with PeopleSoft as early as Thursday with the help of…
PeopleSoft CEO Duffield Resigns
PeopleSoft’s Chairman and CEO David Duffield resigned from the company on Dec. 21, just one week after PeopleSoft’s…
Web Analytics: Time for a Change in 2005
Welcome to 2005 (well, almost). I officially dub 2005 the “Year of Web Site Optimization.” Time to set…
Oracle User Groups Extend Olive Branch
Now that PeopleSoft and Oracle are coming to terms, their respective support groups are starting to do the…
Ten Tips for Getting Customers to Up the Order
You could call Lauren Freedman a site doctor. As president of the E-Tailing Group, a Chicago-based e-commerce consultancy,…
Oracle Shifts to Integration Mode
Oracle has begun laying the foundation for its eventual marriage with PeopleSoft . In a briefing with reporters,…
Reduce the Risk in B2B Purchasing
Could your prospect’s job be on the line when they buy your business-to-business (B2B) product? The question wouldn’t…
Did PeopleSoft Implode?
In the aftermath of the PeopleSoft/Oracle merger, analysts are sifting through PeopleSoft’s past for clues that led to…
ReleMail Offers E-mail Audits
A new company launched this week to audit and certify the marketing programs of bulk e-mailers. It also…
Oracle Rivals Circle the Wagons
The greatest impact of the Oracle/PeopleSoft mergermay be its effect on other software companies — not customers, analysts…
Yahoo! Hires Chief Data Officer
In a move that has implications for ad targeting and reporting, Yahoo! has hired Usama Fayyad, a co-founder…
Generic Search Terms Drive Most Buying
Challenging the notion that online retailers and marketers should employ trademark-specific keywords, a new study by comScore and…
Siebel Infuses SMBs with CRM
UPDATED: Executives at Siebel Systems said its competitors in the CRM space aren’t doing enough to meet the…
ASAP Pro 2.0 Adds Presence-Enabled Links
Convoq, a Lexington, Mass.-based provider of communication and collaboration services, today announced ASAP Pro 2.0, a Web conference…
BT Makes ‘Contact’ With VoIP
To improve customer service and save money, BT is having Nortel bring Voice over IP to its U.K.…
What’s Next for Behavioral Targeting?
Behavioral targeting continues to enjoy industry attention and trade media coverage at a level far beyond its actual…
Oracle Stages a Proxy War
In its latest pitch to take over its rival, Oracle said it has initiated plans for a proxy…
Merge E-Mail Campaign Results Into Your Web Metrics
Article courtesy of ECommerce-Guide.com. Online sellers can better manage their e-mail marketing in sync with Web site analytics,…
Microsoft to Offer SMBs Better Customer Management
Article originally appeared on SmallBuinessComputing.com. Microsoft’s next small business edition of Office will feature an enhanced version of…
Oracle Prepared to Drop PeopleSoft Bid
Oracle will drop its efforts to block PeopleSoft’s defense to Oracle’s hostile takeover bid if PeopleSoft’s shareholders fail…
Latest Oracle Gambit Draws Criticism
Oracle’s latest (and apparently its last) offer of $24 per share has triggered a maelstrom of opinions —…
Oracle to PeopleSoft: ‘Best and Final Offer’
UPDATED: Oracle has upped its offer for PeopleSoft to $24 per share, in what it called its final…
EU Clears Oracle for PeopleSoft Takeover
UPDATED: European Union regulators will not obstruct Oracle’s hostile takeover bid for PeopleSoft, officials said Tuesday. After a…
Biz Apps Boost BlackBerry
Enterprise software developers Sybase and PeopleSoft rolled out applications designed to make navigating the popular BlackBerry handheld device…
PeopleSoft: ‘We’re Not For Sale’
If Oracle is buying, PeopleSoft’s Dave Duffield isn’t selling — at least not at these prices. The founder…
Oracle v. PeopleSoft Trial Closes
All eyes are on a Delaware Chancery Court judge now that Oracle’s lawsuit against PeopleSoft closed Friday. The…
NetSuite Gets Personal With Web Analytics
Many companies offer turnkey online application suites, but perhaps no one has been as ambitious as San Mateo,…
SAP Adds New Features to Business One
Courtesy of SmallBusinessComputing.com One advantage big business usually has over SMBs is the ability to buy whatever the…
Siebel Colors Its CRM Blue
Siebel Systems is padding its partnerships in an effort to advance its vision of on-demand CRM and Business…
Microsoft Updates ERP, Teams With Siebel
Microsoft’s business solutions group has launched its latest ERP application for the mid-market. Solomon 6.0 is targeting businesses…
Oracle-PeopleSoft Saga: A Market Ripple Effect
Analysis — The stars are aligning for Oracle’s acquisition plans for PeopleSoft, but analysts say customers need to…
PeopleSoft Fires CEO Conway
UPDATED: Citing a loss of confidence, PeopleSoft’s board of directors said it fired President and CEO Craig Conway…
PeopleSoft, IBM in $1B Bundling Venture
SAN FRANCISCO — UPDATED: In its quest to thwart Oracle’s $7.7 billion hostile bid and remain a standalone…