WebEx Mixes Meetings With Sales Force Automation
WebEx Communications is one of the pioneers of real-time collaboration applications. In fact, to many companies the name…
News
Oracle’s Takeover Bid Still Faces Hurdles
A federal judge has cleared the way for Oracle’s $7.7 billion hostile takeover bid for PeopleSoft, but the…
VeriSign Accelerates DNS
Verisign has launched its new name server initiative, a move designed to improve the speed with which .com…
Oracle Refreshes PeopleSoft Offer
While it waits for a federal court to rule on its hostile bid for PeopleSoft, Oracle is keeping…
Cisco Ties Microsoft CRM to IP Phone Systems
Reprinted from SmallBusinessComputing.com In an effort to integrate its IP-based communications products with Microsoft customer relationship management software,…
Player Gets Smarter with CRM
A relatively new software and systems provider is stepping out of its customer relationship management (CRM) shell with…
XP SP2 Will Break Microsoft CRM Product
Microsoft’s flagship customer relationship management (CRM 1.2) software will not work properly on systems running Windows XP Service…
Salesforce.com Upgrades CRM Platform
UPDATED Salesforce.com’s on-demand CRM customers have upgraded to the enterprise edition 2.0 of its CRM software. This is…
Closing Arguments Expected in Oracle Trial
A federal judge is expected to hear closing arguments Tuesday in the government’s antitrust case against Oracle .…
SAP Strikes Back
You have to give SAP credit: It doesn’t get mad, it gets even. Scarcely four months after IBM…
PeopleSoft Forecasts Earnings Dip
PeopleSoft warned that it will miss second-quarter financial targets, citing the strain of fighting off Oracle’s hostile takeover…
Capitalize on Your Investment in Analytics
What good is analytics data unless it’s used to improve your site? More companies are taking Web analytics…
Experts Speak Out on Improving Sales Conversions, Part 2
In Part One, we focused on a slew of basic tips to help you convert browsers into buyers…
Online Catalogs and Orders, Made Easy
Small businesses are finding that they can make as many sales through the Web as in brick-and-mortar stores,…
More Mega Mergers if Oracle Succeeds
SAN FRANCISCO — If Oracle succeeds in its quest to buy PeopleSoft , analysts surveyed by internetnews.com said…
NetSuite Adds New E-Commerce Features
NetSuite, a Web-based application provider, recently announced two new modules designed to further enhance its e-commerce capabilities and…
Will Salesforce IPO Float All Boats?
Interest is high in salesforce.com’s initial public offering. On Tuesday, it raised the expected opening price a second…
Add a Virtual Salesperson to eBay Listings
Providing live sales support in connection your eBay sales is a great way to make a pitch or…
Oracle, NetSuite End Small Business Agreement
Business software service provider NetSuite has ended its 3-year licensing agreement with Oracle, under which NetSuite had been…
Salesnet Delivers Vertical Editions
On-demand Customer Relationship Management (CRM) provider Salesnet this week fulfilled another promise of its Guided Performance Selling (GPS)…
Best Software to Deliver ‘Best Suites’
Business management software provider Best Software on Friday unveiled plans to combine the strength of its many product…
Onyx Strikes Contact Center/CRM Integration Deal
Customer relationship management (CRM) software provider Onyx Software announced an alliance agreement Monday with business communications solutions developer…
Salesforce.com Hits Bump on Road to IPO
The long awaited Initial Public Offering (IPO) of Salesforce.com may be held back a bit longer, according to…
SMBs Poised to Spend on CRM
Customer relationship management software and sales force automation are favored ticket items with small and medium-sized businesses, according…
Rdb Acquisition Taboo in DoJ v. Oracle Case
Oracle will not be able to use some of its previous acquisition experience in court as it argues…
NetSuite Beefs Up ERP Functions
Software service provider NetSuite on Thursday unveiled the latest features to be included in the next major release…
PeopleSoft: Thumbs Down to Reduced Offer
PeopleSoft has reached a blanket agreement with disgruntled shareholders who had filed class-action lawsuits in protest of the…
Siebel Exec Proposes ‘Customer-driven Enterprise’
NEW YORK — Hosted delivery and business intelligence software will create surging demand for customer relationship management (CRM)…
Oracle, PeopleSoft CEOs File Depositions
SAN FRANCISCO — The chief executive officers of Oracle and PeopleSoft will answer questions about the controversial hostile…
PeopleSoft Upgrades Key Product Lines
In a show of force and determinism, PeopleSoft made a barrage of announcements at its Las Vegas Leadership…
Does Siebel Matter Anymore?
So Tom Siebel has decided to step up to the chairmanship and turn over day-to-day operations of Siebel…
HP Hawks RFID at SAP Confab
HP is lining up to help suppliers keep track of everything from firelogs to toy fire trucks using…
Entellium Turns Its Attention to America
Having spent four years building up a customer base of mostly Asian companies from its home base in…
RightNow Files for IPO
Another ASP is heading to Wall Street, with on-demand customer relationship management (CRM) provider RightNow Technologies filing with…
InQuira’s New Release Automates Customer Service
InQuira, a San Bruno, Calif.-based provider of Web-based CRM applications, earlier this week announced the release of InQuira…
Siebel Steps Down as CEO; Shuffle at IBM
Long-time CRM player Siebel Systems shook up its senior ranks today with news that its founder Tom Siebel…
ERP Vendors Debate Customer Loyalties
A handful of large and mid-tier software vendors are rumbling about what customers really want as the enterprise…
CRM, It’s All About the Data
Article courtesy of SmallBusinessComputing.com. Customer relationship management technologies allow small- and medium-sized businesses to better serve their customers.…
Salesnet Debuts Preconfigured CRM Solution for CustomerCentric Selling
CRM software service provider Salesnet on Wednesday moved forward with its Guided Performance Selling (GPS) vision, launched the…
Salesforce.com Tees up IPO Price
Salesforce.com has amended its regulatory filing with the Securities and Exchange Commission for its upcoming IPO with an…
Siebel Sees ‘Tech Refresh’ in Banking
Betting on a “technology refresh” in the banking sector, business applications provider Siebel Systems on Tuesday said it…
Salesforce.com Launches On-Demand Toolkits
NEW YORK — Online customer relationship management (CRM) software provider salesforce.com today launched a new suite of tools…
NetSuite’s 99.5 Percent Solution
NetSuite was providing Web-based applications when it wasn’t cool. The San Mateo, Calif.-based provider of a turnkey e-commerce,…
Out From Oracle’s Shadow: NetSuite
Ten minutes on the phone. That’s all it took one day in 1998 for NetSuite (formerly NetLedger) founder…
The Distinct Nature of I.B.I.S.
When we last visited AAA Mortgage, we took a look at why the small firm, a 40-person residential…
PeopleSoft Re-elects Incumbent Board Members
PeopleSoft shareholders selected incumbent members for the company’s board of directors in a resounding vote, formally shutting out…
NetSuite Expands UK Operations
Small business ASP NetSuite on Thursday announced the expansion of its UK operations, expanding both its direct and…
Siebel Systems Hit With Class-Action Suit
Shareholders of CRM vendor Siebel Systems are suing the company, alleging that the company exaggerated customer satisfaction levels…
Salesnet Debuts New Sales Strategy
Better salespeople lead to better sales. That’s the premise behind the Guided Performance Selling (GPS) strategy unveiled Monday…