Zoho Tightens CRM Integration for Unified Customer Experience
While CRM vendors are striving to improve the usability of their products, integration is a far bigger issue. There is much talk about offering a more holistic customer experience, but that is practically impossible to do when customer data is contained in multiple, siloed systems.
Ann All
Public relations, digital marketing, journalism, copywriting. I have done it all so I am able to communicate any information in a professional manner. Recent work includes creating compelling digital content, and applying SEO strategies to increase website performance. I am a skilled copy editor who can manage budgets and people.
