ERP No Longer Application End-all, Be-All
How aggressively are organizations currently investing in ERP solutions and what are the risks and rewards? Computer Economics…
Research
CRM Going Social, Mobile
Social and mobile are two enterprise software trends that often get mentioned in the same breath – and…
Salesforce Makes Mobile Move
In a recent Enterprise Apps Today interview, Dresner Advisory Services founder and president Howard Dresners said cloud computing,…
Business Intelligence is Going Mobile
Though early efforts at mobile business intelligence faltered, the trend has taken off in the last year. Dresner…
Ten Reasons to Combine CRM and BPM
Most, if not all, mid-to-large organizations have some form of customer relationship management (CRM) system. Many of these…
Big Data Attracts Big Money
The move towards Big Data and NoSQL is being fuelled by big money, as investors bet on the…
Oracle CRM and Business Intelligence in Two Real-World Environments
Each year, Oracle opens its customer doors to the press at its annual Oracle OpenWorld event. Enterprise Apps…
Mobile Business Intelligence: Slow Start, Bright Future
There has been lots of buzz about mobile business intelligence, but actual adoption numbers have remained low. The…
Data Virtualization and Big Data Business Intelligence
When I set out to write this article, I thought I could assume a basic understanding of data…
The Cloud CRM Market: Microsoft, Salesforce, SAP, Oracle and More
Salesforce.com, Oracle, Microsoft, SAP and dozens of others are offering cloud CRM (customer relationship management) services. There are…
What Oracle Fusion CRM in the Cloud Means for Salesforce and Siebel Customers
The CRM (customer relationship management) market got a bit busier this month with the entry of Oracle’s long-awaited…
13 Ways to Improve Your Supply Chain Management
Whether you are looking for help in choosing the right supply chain management solution or advice on how…
Big Data, MapReduce, Hadoop, NoSQL: The Relational Technology Behind the Curtain
One of the more interesting features of vendors’ recent marketing push to sell business intelligence and analytics is…
HTML5 Will Transform Mobile Business Intelligence and CRM
HTML has evolved considerably since it was first mapped out by Tim Berners-Lee more than 20 years ago.…
SAP Wrestles with ERP Complexity
SAP (NYSE: SAP) is the 800-pound gorilla in the enterprise resource planning (ERP) space, with a quarter of…
Which Microsoft ERP System Is Right for You?
Editor’s note: This article was completely updated by William Elcock on 3 Microsoft Dynamics 365 is Microsoft’s suite of…
An In-Depth Look at Oracle Fusion Applications
A year ago, Oracle (NASDAQ: CEO) Larry Ellison made a big splash at the 2010 Oracle OpenWorld about…
CRM Review: TenDigits Makes Microsoft Dynamics CRM Mobile
TenDigits MobileAccess is not your typical mobile CRM widget – it’s a mobile CRM platform built to serve…
Social CRM, Office 365 Coming to Microsoft Dynamics CRM
The substance of Microsoft’s (NASDAQ: MSFT) next version of Dynamics CRM is still somewhat vague, but this much…
ERP Still Haunted by Implementation Challenges
ERP (enterprise resource planning) has never been the easiest software to deploy. After all, its tentacles spread into…
Salesforce.com Winning Enterprise Software Deals: Analysts
Salesforce.com (NYSE: CRM) is “winning the hearts, minds (and wallets) of enterprise software buyers,” and not just in…
A Dozen Ways to Get the Most out of Your ERP System
Whether you are looking to purchase a new enterprise resource planning (ERP) system or leverage a legacy system,…
OpenERP Review: The Online CRM Module
One of the main benefits to using the open source OpenERP software is that while a full suite…
What is Odoo Open Source ERP?
Belgium-based Odoo made a name for itself under its previous name of OpenERP, with an open source ERP…
Six Helpful Customer Support Software Solutions
Today, businesses looking for a software solution to help them track, manage and rapidly respond to customer queries…
Oracle CRM Buying Guide
It’s not quite the 57 varieties of Heinz or the 31 flavors of Baskin Robbins, but Oracle provides…
Rethinking Mobile Business Intelligence
As if the advent of agile business intelligence wasn’t enough of a puzzle, IT buyers are now being…
A Dozen Ways to Get the Most out of Your BPM System
The market for business process management (BPM) software has been strong in recent years, as the promise of…
Business Intelligence, Data Warehousing and Data Virtualization
One of the most fundamental decisions that business intelligence implementers in IT make, at the beginning of every…
Review: Panorama Necto Socially-Enabled Business Intelligence
Panorama Software has been in the business of business intelligence (BI) for more than 14 years. The company…
Microsoft, Oracle, Salesforce.com Dominate Sales Force Automation: Gartner
Smartphones and iPads are preferred devices for mobile sales forces, and software-as-a-service (SaaS) continues to play a dominant…
Open Source Business Intelligence Heats Up
Open source has been invading many segments of technology over the last decade. It started with Linux in…
Business Intelligence Challenged by Social, Mobile Data
A recent IBM survey shows that 76% of CEOs view “insight and intelligence” as key to corporate success…
Business Intelligence Buying Guide for Small Businesses
Our enterprise business intelligence (BI) buying guide and midmarket BI buyer’s guide looked at many of the best-known…
Midmarket Business Intelligence Buying Guide
Our last business intelligence (BI) buyer’s guide featured SAP, IBM, Microsoft, Oracle, SAS, Information Builders and MicroStrategy. It…
Few Companies Have Social CRM Strategy: Gartner
Few companies have a social CRM strategy or established metrics to measure its effect on hard business results.…
Hadoop, Big Data and Small Businesses
Hadoop, HDFS and the MapReduce algorithm are becoming as popular as searching for celebrity gossip, and this surge…
What’s New In Microsoft Dynamics AX 2012 ERP?
Microsoft’s (NASDAQ: MSFT) soon-to-be released Dynamics AX 2012 is a major redesign of the vendor’s flagship enterprise resource…
A Dozen Simple Ways to Improve Customer Relations
Research shows that it is less expensive and more profitable for businesses to retain existing customers than to…
Is it Time to Add Google+ to Social CRM Tools?
Google’s (NASDAQ: GOOG) might has been clearly demonstrated recently, with its Google+ social network closing in on 20…
Small Business CRM Buying Guide
Our first two CRM buying guides covered the enterprise CRM and midrange CRM markets. This article will focus…
Midmarket CRM Buying Guide
Our Enterprise CRM Buyer’s Guide covered Oracle, SAP, Salesforce.com, SAP, Microsoft, RightNow, Pegasystems and Sword Ciboodle. While many…
ResCare Improves Corporate Performance with Oracle Business Intelligence
Human services company ResCare has turned to Oracle (NASDAQ: ORCL) business intelligence to fine-tune its corporate performance. As…
Seven Ways to Reward Your Customers and Improve Your CRM
When it comes to customer relationship management (CRM), it truly is better to give than to receive. As…
Business Intelligence and Mobile Devices Will Change Supply Chain Management
The intersection of business intelligence (BI) with mobile devices and fast wireless connections will likely revolutionize the supply…
Colleges Aren’t Training Enough Students for Business Intelligence Jobs
Today’s college grads are ill-prepared to meet business needs for data-savvy workers. Even as the growth of big…
IBM Expands Social Networking and Big Data Analytics Portfolio
IBM (NYSE: IBM) has expanded its software portfolio to help organizations embrace the power of social business with…
Business Process Management (BPM) Offers Growth When the Economy Slows
The future of the business process management (BPM) market seems pretty strong, if you don’t mind markets that…
Midmarket ERP Buyer’s Guide
A few months back, Enterprise Apps Today published an Enterprise ERP Buyer’s Guide. That first ERP buyer’s guide…
Social Media Can Reshape Customer Engagement Strategies: SAS
A report from the Economist Intelligence Unit sponsored by business analytics leader SAS identifies a clear need for…