Retail

Eager to show that its .NET vision is more than just vaporware, Microsoft Corp. (NASDAQ:MSFT) Monday said 24…

Online shopping is a world away from the comfort of an old fashioned Mom-and-Pop store where a kindly…

The Motley Fool, Inc., together with DirectAdvice, Inc., and The Ayco Company, L.P., has launched TMF Money Advisor,…

E-tailers that have customer-retention in mind need to offer a well-balanced online interface. Most experts would agree that…

Brick-and-click companies are starting to face a new breed of client – the cross-channel consumer. With more offline…

The second annual international study of online shopping by Consumers International, a global federation of more than 260…

IBM and Netonomy have entered into a joint venture that will enable self-service capabilities to wireless operators. Netonomy,…

By Eric Griffith and Bonny Georgia The city of Chicago is a sports fan’s heaven, especially for those…

By Barbara Tallent, president and CEO of Boldfish Many savvy brand strategists attempt to extend their presence beyond…

Online travel sites today were focused largely on the logistics of handling thousands of customer inquiries as the…

Target Corp. is the latest company to create a strategic partnership with online retailer Amazon.com. The five-year alliance…

U.S. consumers are more likely to revisit Web sites that are fast loading, customizable and more informative than…

Managed service provider (MSP) Loudcloud Inc. (Nasdaq:LDCL) today announced that Fox Sports has selected Loudcloud to manage the…

The BackWeb® ProactiveTM solution from BackWeb Technologies will deliver software updates directly to Eastman Kodak Company’s consumers through…

by Dolores Pepper Are you making your customers click though unnecessary pages to get to your order form?…

To meet the round-the-clock demands of the Internet, e-commerce sites have to make extra efforts to provide customer…

Offline couponer Valassis (NYSE:VCI) said it will not continue funding its majority-owned online unit, Save.com — effectively terminating…

Hewlett-Packard (NYSE:HWP) launched a new service Tuesday that gives its business customers access to its consulting expertise. The…

By Mike Espindle With over 30 retail locations in the greater Boston area and one of the largest…

E-commerce company Global Sports Inc. issued an improved financial forecast today as it signed a deal with Kmart’s…

William J. Henderson, the recently retired Postmaster General and chief executive officer of the United States Postal Service…

By Mike Espindle A part of Wal-Mart Stores Inc., Sam’s Club, with 480 store locations and over 42…

Blue Martini Software, Inc. applications are providing the customer relationship management (CRM) force behind a new e-commerce site…

There’s nothing wrong with trying to make a little money – which means you’ve got to ask people…

Developing software can be one huge mountain to climb, but putting your software on the desktops of your…

According to analyst firm The Yankee Group, shoppers who buy women’s clothing on the Web return approximately 40…

Online discount fashion retailer Bluefly.com (NASDAQ:BLFY) kept slashing costs while wooing repeat customers and narrowed its operating losses…

You know that excitement you get when the big box with your latest online purchase arrives? You’ve tracked…

A couple of months ago I wrote a story about one of my shopping experiences and asked readers…

Yahoo! (Nasdaq: YHOO) and British banking and financial services group HSBC Holdings (NYSE: HBC) say they want to…

Music, DVD and video direct marketer, The Columbia House Company, has chosen CoremetricsTM, Inc. to provide customized analysis…

Expedia Inc. launched a private label booking solution called Worldwide Travel Exchange (WWTE) and said AA.com, the American…

by eCRMGuide.com Staff Blue Martini ExpressSM is the latest offering from customer relationship management (CRM) applications provider Blue…

After years of slowly converging, the profile of the average adult American Internet user looks like the profile…

European consumers have become sophisticated, discriminating and happy to make an independent decision about how to deal with…

Coming on the heels of layoff announcements, ATG (Art Technology Group, Inc.) has launched the ATG Certified Professional…

Art Technology Group (NASDAQ:ARTG), an e-business software maker, will lay off about 220 workers, 20 percent of its…

If you want to fool around with online pictures, but don’t want to plunk down a couple of…

Q. Which came first, free shipping on two or more books from Amazon.com, or free shipping on two…

“Amazon.com obviously knows what it takes to sell products online.” Streaming media company Speedera Networks says it has…

by eCRMGuide.com Staff Interelate, Inc., a provider of turnkey, hosted customer relationship management (CRM) solutions, has created a…

It’s sexy, it’s fun and it takes sooooo long to order any thing at Victoria’s Secret. At least…

Jos. A. Bank Clothiers, Inc. (NASDAQ:JOSB) is launching an enhanced, more customer-friendly version of its Internet site at…

Voice over the Internet, live chat, Net phone, Web meetings, etc. These and other new forms of communication…

One of many myths to arise during the crazy years of the dot-com frenzy is proving hard to…

by eCRMGuide.com Staff Blue Martini Software, Inc. expects to provide new extensions to Macromedia, Inc.’s Dreamweaver® UltraDevTM 4…

Crossvue, a vertical service provider for the retail market, Thursday says it signed a deal to supply its…

Online sellers of consumer packaged goods (CPG) continue to face marketplace challenges, according to a study from Information…

Professional services giant PricewaterhouseCoopers and customer management solutions provider ATG (Art Technology Group, Inc.) announced their collaboration on…